Recent guest reviews
Published by Booking.com, Agoda — shown unedited
MorrisFamily with young children
“ALA hotel is an excellent Hotel”
Liked: The hotel is a walking distance from the Kyoto Train station. You can access any part of Kyoto from the Train station. There are many good restaurants near the Hotel offering a wide range of meals
Disliked: Everything was good
Reviewed October 17, 2026 • via Booking.com
“Highly recommended hotels for living, relaxation, and vacations.”
The space was decent — they did a special check and confirmed that rooms larger than 18 sqm can fit two suitcases fully opened. Very clean, with an onsen, and there are washers and dryers in the hotel, though they’re separated by gender with four machines each, so you need to pick off-peak times to use them. I’d suggest splitting laundry over two days; if you wash a lot at once you may need to run the dryer twice to get everything dry. The room also has a bathtub, with wet and dry areas separated; the toilet is separate from the bathroom. The room includes an air humidifier and what looks like a heat-resistant plastic kettle. Bottled water is provided, and you can request room cleaning. There’s a gym available. Great value for money.
Reviewed October 15, 2026 • Standard Double • via Agoda
“Good hotel with everything you can need.”
Liked: good location, easy to find from the train station. It is a big hotel with all the facilities you can need. The onsen on the tenth floor was lovely. The room was smallish but adequate.
Disliked: The room is smallish, but that is to be expected in japan.
Reviewed October 15, 2026 • via Booking.com
SABRINETürkiye • Solo traveler
“Excellent”
They took a lot for tax and room
Reviewed October 14, 2026 • Standard Double • via Agoda
“Exceptional”
Liked: Breakfast, location and staff
Disliked: everything was fine
Reviewed October 14, 2026 • via Booking.com
“I received fake messages—my personal information has been leaked.”
Liked: The room is clean
Disliked: Either the hotel or Booking.com has leaked my personal information. Someone messaged me on WhatsApp who already had my full booking details. When I contacted both the hotel and Booking.com, neither took responsibility or offered an explanation. Please be careful, everyone!
Reviewed October 13, 2026 • via Booking.com
“Very good”
Liked: The location and how clean it was
Disliked: Insufficient curtains. Bright lights from the building shined straight through the bathroom into the room with no blind only frosted glass. The pillow were hard as a rock and has rice or something in them. The location was perfect but I wouldnt stay here again
Reviewed October 13, 2026 • via Booking.com
JanetFamily with young children
“Very good”
Liked: Good selection of food for breakfast. Rooms spacious and clean.
Reviewed October 02, 2026 • via Booking.com
