Recent guest reviews
Published by Booking.com — shown unedited
“Very good”
Liked: The staff are lovely. The location is excellent. The room is a little tired. Shower surround needs attention. The bed is comfy,the pillows wonderful. Generally good,but room just needs cheering up.
Disliked: The shower surround is really untidy. The room just needs a little TLC!!!.
Reviewed October 19, 2026 • via Booking.com
TraceyFamily with young children
“Lovely stay, great location”
Liked: Location was perfect, hotel was lovely being very modern and spotlessly clean. Staff were great. Breakfast was really good too. No complaints here. Would stay again and definitely recommend.
Disliked: Everything was great.
Reviewed October 17, 2026 • via Booking.com
“Very good”
Liked: Very central friendly staff clean.
Disliked: Nothing a minor thing is I would have liked more lighting in my room it was a little dark.
Reviewed October 16, 2026 • via Booking.com
SusanFamily with young children
“Excellent”
Liked: Great location. Staff very friendly, breakfast good. Clean and tidy and bed comfortable
Disliked: Didn't like bathroom basin outside bathroom, shower powerful but think it needed resealing water went everywhere outside cubicle. Could do with a better lighting in room.
Reviewed October 16, 2026 • via Booking.com
“Perfect”
Liked: Stayed here with a group of 10 friends. Really friendly and helpful staff and a great breakfast! They even printed out the train departure times for us to help with our travel plans. Really appreciated the extra effort. Great service!
Reviewed October 14, 2026 • via Booking.com
“9 of us travelled from Scotland and we had a fantastic weekend. But the hotel made it even better.”
Liked: Property was in an excellent position for walking the city
Disliked: Absolutely nothing we didn’t like
Reviewed October 13, 2026 • via Booking.com
christineFamily with young children
“Hotel is close to Moorfields station,very clean but the room was a little basic but good value.”
Liked: Breakfast was good, restaurant was very cleanHotel
Reviewed October 12, 2026 • via Booking.com
“Magnificent building with excellent facilities.”
Liked: The hotel was located in a convenient area for accessing resturants, the Cavern Club and the docks area. The rooms were very clean and beds very comfortable. There was no noise from either inside the hotel or the outside street. Staff were friendly and helpful. Lifts available to upper floors. Nice and comfortable bar area for a nightcap.
Disliked: Used mug and teaspoon needs to be taken away after use.
Reviewed October 12, 2026 • via Booking.com