Recent guest reviews
Published by Booking.com — shown unedited
“They need finish repair and then restart renting rooms, people like to have hot water”
Liked: Really nice building and location
Disliked: No hot water
Reviewed September 29, 2026 • via Booking.com
“Great location, nice hotel but very poor restaurant service.”
Liked: Location - Pool
Disliked: Breakfast service is TERRIBLE. We had to wait 1.5hrs to get our breakfast. Lighting inside rooms is very poor if you need to do make up or get ready for an event.
Reviewed September 17, 2026 • via Booking.com
“Average and overpriced”
Liked: Great location and rooftop terrace view
Disliked: Uncomfortable beds, like sleeping on a bouncy castle. Non existent duvet provided. Staff wanted to charge extra for any request i.e. early or late check in. Multiple messages to ask when we would be checking in, only to tell us check in was only available from 3.30pm and any sooner would require extra payment. Inflexible and tried to charge for what other hotels often provide for free.
Reviewed September 14, 2026 • via Booking.com
“Exceptional”
Liked: Great boutique hotel and very nice staff - room was very comfortable and AC worked perfectly in a much needed weather; breakfast was good
Reviewed August 27, 2026 • via Booking.com
“Staff worked hard but high prices without 5 star”
Liked: beautiful historic building with pretty roof top pool although no view from sitting. Attractive courtyard built around two trees.
Disliked: The walls and shutters were fighting the damp and the rooms needed some maintenance, painting airing cupboards fixing. Only one kitchen as you came in which was awkward to order from. Very noise road with bands and people trading all night
Reviewed August 22, 2026 • via Booking.com
“Stunningly beautiful antique hotel in the heart of Cartagena”
Liked: An absolutely stunningly beautiful, antique hotel in the heart of old Town, Cartagena, kind, attentive, friendly, professional stuff. Amazing views from rooms and upper terrace/pool. Tasty breakfast. Walking distance to everything. It's an absolutely magical place.
Disliked: Unfortunately, the climate and the AC in the room. When we visited, it was extreme heat and humidity, so the moment AC is off, and we had to switch it off over nights occasionally, as it blows strongly straight to the bed, so the room gets warmed up in seconds and was quite hot to sleep.. Also, somehow, ironically, this beautiful hotel is located in the loudest street of the old town, so bring your earplugs:)
Reviewed July 03, 2026 • via Booking.com
“The perfect home with friends in Cartagena”
Liked: This was an amazing experience. The hotel is perfectly located close to all, the architecture is just breathtaking, the guest rooms are only 7 and each of them are perfectly designed with amenities and comfort for a demanding guest. Rooftop pool was so nice, stunning views of the town and the cathedral tower. And the staff takes the emerald, everyone was super attentive to our needs and comfort, immaculate clean rooms and the entire house, checking in and arranging plans and transportation for us, and always with a smile and the will to go beyond what’s expected. Truly thank you for making our week vacation in Cartagena a very memorable one that we will never forget. Thanks to Dorian, Edgardo, Kevin, Ramon, and the entire staff. Gracias amigos! De corazón
Reviewed May 31, 2026 • via Booking.com
“Exceptional”
Liked: The breakfast was excellent and the common areas were beautiful.
Disliked: The dimmers on the lights created a constant flicker
Reviewed March 16, 2026 • via Booking.com
