Aqua Soleil Hotel and Mineral Water Spa California

A very good overall stay! With excellent value a convenient and walkable location, and a clean property!

We arrived Friday at 4 PM on the dot October 23 guest service was amazing. They gave us a free birthday bottle. The room was beautiful and clean. The Jacuzzi smells so fresh. The water was perfect definitely 10/10 cannot wait to go back to experience the spa.

Liked: I liked the easy check-in with the young man at the front desk. He was very nice when we checked in.

Disliked: I didn't like that the floor in our room had a deep slope in it, so we had to watch our step. The sliding glass door has a broken lock,so we couldn't lock up nor feel safe there. There was a big open gap at the bottom of our door to the point that you had to put a towel down there. Anything could crawl under that gap. Light fixtures didn't work, and lamp shades were falling off the floor lamp. When we checked out, the lady at the front desk was not concerned about our complaints with the room. She shrugged it off like it was no big deal.

Liked: I liked that it was 10 mins from the venue I needed to go to

Disliked: The check in process is lacking. The older woman is there is obviously totally cool with operating at her own pace with total disregard to the guests time. She was doing everything except for checking me in. Talking to people about towels, cleaning etc. I finally had to mention that I was running late for an event and she then proceeded to give me keys that didn’t work on my room door. Had to rush back down to get new cards. The property is dirty, gross, stains every where, the “bed” was a lumpy mess that could have had body parts for the stuffing. One of the lamps didn’t have the part to actually turn the lamp on. The floor is peeling up from the moisture in the bathroom. Listen, this is a crackhead haven where shoes on at all times are a must. Super disappointed and honestly feel like I was robbed. It’s obvious that booking.com deletes bad reviews cause this place was terrible and not worth an effing cent.

Liked: Clean, quiet, well appointed

Disliked: Hot tubs were not hot. They were lukewarm at best.

Good for 2-3 days of relaxing.

Place is good for 2-3 days nothing more. Just to relax and escape the rat race.

Liked: Room clean