Balcony Nha Trang Hotel

The hotel is good value, the room is clean however the quilt and pillows absolutely stink of cigarette smoke. The room is non smoking so I can only presume previous guests have smoked. I have stated in many hotels and have never had this experience.

Arrived in Nha Trang by night flight and booked a limousine to Dalat for the next morning, using the hotel as a layover. First of all, it's included in the general limousine pickup service area. You have to go out to the main road to get picked up, but it's not very inconvenient. The facilities are a bit old, but there were many Russian tourists. Don't expect much from the breakfast. However, considering the price for washing up, sleeping, and eating, I am very satisfied. I was especially grateful to the front desk staff who kindly helped me when there were difficulties with the limousine connection.

The lobby is spacious and cool, close to the beach and the center; however, the hotel is a bit old. The bed sheets have discolored and have many stains. I requested to clean the room and change to new sheets the next day, but the hotel only cleaned the room, and the old sheets were not replaced. The hotel price is appropriate for the quality.

This hotel was great. Good position. Great reception staff great bed, I had 18 floor mountain view. But had to look over deserted area. My air conditioner was dripping water staff had it fixed promptly although looked like they cleaned it out and tried to wash dirty bits down the shower. No problem. I would recommend this hotel. Easy

I rarely leave 1-star reviews, but Balcony Nha Trang Hotel disappointed me from the very first night. The reality is nowhere near what is shown in the photos. As soon as I walked into the room, I noticed a strong musty smell that immediately made the room feel old and poorly maintained. The room itself is far from what I expected for the price. I’ve stayed in several 2-star hotels that offered a much better overall experience, yet this hotel charges nearly 1 million vnd - four or five times more. At this price point, there are many better hotels in Nha Trang that offer far superior value. The bathroom was the biggest disappointment. Instead of providing built-in dispensers for shampoo and body wash like most modern hotels, they simply leave loose plastic bottles that you have to unscrew every time you use them. It feels cheap, inconvenient, and completely out of place for a hotel in this price range. Even worse, the shower setup is poorly designed. There isn’t a properly positioned overhead shower, so I constantly had to bend down just to shower comfortably. It turned what should have been a relaxing experience into an unnecessarily frustrating one. When people pay this much for a hotel, they expect comfort, quality, and attention to detail. Unfortunately, Balcony Nha Trang Hotel failed to deliver on all three. This was my first stay here, and it will definitely be my last. I would not recommend this hotel to anyone looking for a worthwhile stay in Nha Trang.

The hotel is clean, helpful staff. It’s a very enjoyable stay

Thanks for the free upgrade. Nice staff!

Good value for money. Helpful staff, and big rooms. Thanks for the free upgrade!