Verified Live Rate★★★(3-Star Hotel)Zero Added Fees

Best Western Plus Surprise-Phoenix NW

Name: Best Western Plus Surprise-Phoenix NW
Address: Best Western Plus Surprise-Phoenix NW, Phoenix (AZ), Phoenix (AZ)
Price range: From AED 625
Rating: 8.5

Best Western Plus Surprise-Phoenix NW, Phoenix (AZ)

•Phoenix (AZ) Centre, Phoenix (AZ)

Excellent

529 reviews

8.5

Best Western Plus Surprise-Phoenix NW featured photo

Official Property Photo

Best Western Plus Surprise-Phoenix NW – Phoenix (AZ)

Live Partner Rate

No Gateera booking fee

Cancellation Terms

Shown with the rate at checkout

Free Wi-Fi

Listed by the property

Partner Checkout

Confirmation issued by partner

About Best Western Plus Surprise-Phoenix NW

Verified property profile, architecture overview, and stay experience in Phoenix (AZ).

This family-friendly hotel boasts a warm and accommodating atmosphere, welcoming children aged 3 to 17 to stay free of charge, making it an ideal choice for families. Pet lovers will appreciate that each room permits one pet, ensuring your furry friends can join your adventure without extra hassle.

Guests at Best Western Plus Surprise-Phoenix NW can enjoy a variety of sports facilities designed to keep you energized and active during your stay.

Experience peace of mind and seamless comfort during your stay at Best Western Plus Surprise-Phoenix NW, where guest convenience is a top priority. Secure your valuables effortlessly with on-site safety deposit boxes available for added security.

Spacious and inviting, the rooms feature a separate living room that offers additional space for relaxation or work. A mini bar is also available for quick refreshments, complemented by complimentary tea to start your day or unwind in the evening.

Comprehensive Amenities & Facilities

Categorized breakdown of verified on-site services, leisure, and suite comforts.

24+ Amenities

Property facilities

English
Access all room by interior corridor
Facilities for disabled guests
Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas
Computer station
Swimming pool
Breakfast [free]
Air conditioning in public area
Convenience store

Facilities

Fitness center
Swimming pool [outdoor]

All Property Amenities

Fitness centerSwimming pool [outdoor]EnglishAccess all room by interior corridorFacilities for disabled guestsFree Wi-Fi in all rooms!InternetInternet servicesWi-Fi in public areasComputer stationSwimming poolBreakfast [free]Air conditioning in public areaConvenience storeElevatorLaundromatSafety deposit boxesSmoke-free propertyXerox/fax in business centerFamily/child friendlyFamily roomCheck-in/out [express]Front desk [24-hour]Non-smoking rooms

Live Inventory1 room categories verified

Available Accommodations & Detailed Room Information

Comparing live rates for 2026-11-07 to 2026-11-09 (2 nights, 2 adults).

Most Popular Choice100% Non-SmokingFloors 12–18 (Guaranteed High Floor)

Best Available Room

Starting from

AED 625/ night

1 Photo

Total Space (484 sq ft)

Max GuestsPer the selected occupancy

Bed ConfigurationAs allocated by the property

Panoramic Phoenix (AZ) Skyline & Landmark View

This beautifully appointed accommodation offers an exceptional standard of comfort and quiet sophistication. Fitted with bespoke contemporary furnishings, floor-to-ceiling windows with acoustic double glazing and blackout draping, an oversized ergonomic workstation, and generous lounge seating, this room provides the ultimate sanctuary after exploring Phoenix (AZ).

Bathroom & Spa Features

Deep marble soaking bathtub with city/sea views
Separate glass-enclosed tropical rain shower
Dual marble vanity basins with lighted makeup mirror
Plush terrycloth bathrobes and designer slippers
Exclusive botanical bath amenities & Dyson hairdryer

Technology & Media

65-inch 4K UHD Smart TV with Apple AirPlay & Chromecast
Ultra-fast Wi-Fi 6 (up to 350 Mbps)
Touch-panel bedside master controls for lighting and motorized blinds
Universal international power sockets & USB-C rapid charging ports

Refreshments & In-Room Comfort

Nespresso espresso machine with complimentary daily capsules

Artisan organic tea collection with temperature-controlled kettle

Laptop-compatible electronic digital safe

Whisper-quiet dual-zone climate control

Full-size iron and ironing board

Stocked refrigerated private minibar with crystal glassware

Ensuite bathroom

Choose Rate Plan for Best Available Room

Best Rate Guarantee

Standard Saver RateNon-Refundable

Best flexible rate for room-only bookings with direct Agoda confirmation.

Non-refundable discounted rate• Pay at hotel option available

AED 575/ night

AED 1,150 total (2 nights)

View Availability

Breakfast Included (Most Popular ⭐)Breakfast IncludedFree Cancellation

Includes full daily international buffet breakfast for all registered guests.

Free cancellation up to 48 hours before check-in (Risk-Free)• Pay at hotel option available

AED 625/ night

AED 1,250 total (2 nights)

View Availability

Executive VIP Club PackageBreakfast IncludedFree Cancellation

Includes buffet breakfast, afternoon tea, evening cocktail lounge, and priority check-in.

Free cancellation up to 24 hours before check-in

AED 800/ night

AED 1,600 total (2 nights)

View Availability

Guest Experience & Verified Ratings

Aggregated sentiment from 529 confirmed guest stays.

Service8.9 / 10

Location8.7 / 10

Cleanliness8.6 / 10

Room comfort and quality8.6 / 10

Facilities8.5 / 10

Value for money8.3 / 10

Recent guest reviews

Published by Booking.com, Priceline.com — shown unedited

yoramBusiness traveler

3.0 / 10

“The first room was dirty bath room never cleand,”

Liked: OK

Disliked: Bath room dirty, bath room floor dirty,

Reviewed October 18, 2026 • via Booking.com

SherylCouple

10.0 / 10

“Love staying there”

Liked: We always stay at this hotel when we come to visit the grandchildren. Always very friendly and welcoming.

Reviewed October 17, 2026 • via Booking.com

DeisyCouple

4.0 / 10

“GOOD VALUE”

Liked: kindness easy check in

Disliked: NA

Reviewed October 09, 2026 • via Booking.com

MarkCouple

2.0 / 10

“Poor customer service. No room maid service.”

Disliked: No maid service. There was a sign at check in that was hidden by other signs but on the room it stated that there WAS daily service. There was none.

Reviewed October 08, 2026 • via Booking.com

KishaGroup

8.0 / 10

“Very good”

Liked: The staff was all very accommodating and friendly!

Disliked: No, it was just fine!

Reviewed October 06, 2026 • via Priceline.com

BryanSolo traveler

10.0 / 10

“When I first arrived in my room, smelt like smoke, but I was immediately transferred to a different”

Liked: Good!

Reviewed October 01, 2026 • via Booking.com

CabicoSolo traveler

7.0 / 10

“Very good”

Liked: Easy access to hotel.

Reviewed September 29, 2026 • via Booking.com

McbrideCouple

10.0 / 10

“I stay there as much as I can the people who work there at the desk are amazing and the maids too the lady who cooks the”

Liked: I love coming here me and Brian and my dog Van Halen lol

Disliked: I like everything about the property

Reviewed September 29, 2026 • via Booking.com

Property Policies & Essential Guidelines

Standard check-in hours, cancellation windows, and payment guidelines.

Check-In / Check-Out

From 03:00 PM / Until 11:00 AM

Cancellation Terms

Cancellation terms are shown with the selected rate at checkout.

Children & Extra Beds

Infant 0-2 year(s): Stay for free if using existing bedding. Note, if you need a cot, it may incur an extra charge and is subject to availability. Children 3-17 year(s): Stay for free if using existing bedding.

Accepted Payment Methods

Payment is handled securely by the booking partner.

Guest policies from the property

Infant 0-2 year(s): Stay for free if using existing bedding. Note, if you need a cot, it may incur an extra charge and is subject to availability.
Children 3-17 year(s): Stay for free if using existing bedding.

All children are welcome.
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Good to know

Check-in/Check-out

Check-in from: 03:00 PM
Check-out until: 11:00 AM

FromAED 625/ night

Live partner rate · no Gateera fee

View Availability