Recent guest reviews
Published by Agoda, Booking.com — shown unedited
EmilyUnited States • Couple
“Nickel & Dimed”
$5/piece bag storage fee $50 early check in fee $100 late check out fee $30 breakfast was terrible. Omelette was salty, ham was lunch meat, cheese barely melted. BF lady barely spoke English. Most staff were nice, specifically *** who checked us in @5 pm on 9/28, and ***. Some not so nice. No refrigerator and I needed it!
Reviewed October 04, 2026 • 1 King Bed, Nonsmoking • via Agoda
JohnPhilippines • Business traveler
“Best value”
Cleanliness 10/10 Staff 10/10 Location 10/10 Facilities 10/10 Value 10/10
Reviewed September 30, 2026 • 2 double beds, nonsmoking • via Agoda
jooanSouth Korea • Solo traveler
“The deposit refund has still not been processed.”
I stayed in May. At checkout they said my deposit would be refunded (card hold released) soon, but it still hasn’t happened and they don’t answer my emails. During my stay there was construction and we had no hot water for a day. For these reasons I can’t really recommend it lol.
Reviewed September 27, 2026 • 1 King Bed, Nonsmoking • via Agoda
ManuNetherlands • Family with young children
“This is literally the worst hotel in Manhattan.”
We were given a room with a broken window. We didn’t realize it right away because they had covered it up with painted cardboard. At night, once we were freezing and couldn’t sleep because of the noise, we found out that there were no other rooms available. We had to move the kids into a single room while I stayed in the room with the broken window. In the end, they offered us a $30 breakfast as compensation. Nobody got any sleep, and I ended up getting sick from the cold. Absolutely terrible management. If a room has a broken window, it should be taken out of inventory and not be available for booking.
Reviewed September 26, 2026 • 2 double beds, nonsmoking • via Agoda
OreratileSouth Africa • Solo traveler
“It’s okay”
Good value for money. They charge for luggage storage but the lovely lady waived it for me the following morning
Reviewed September 24, 2026 • Room Assigned on Arrival • via Agoda
“Woke up with itchy bites that increased each night. Reported it, but the hotel refused a refund.”
Disliked: I stayed in room 804 from September 15–18. After the first night, I noticed several very itchy bites. After the second night, many more appeared in clusters. I took photos and reported the problem to the front desk at checkout. The hotel refused my refund request. I also had to take precautions with my clothes and luggage because I was worried about bringing insects home. This was a very uncomfortable and stressful experience, and I’m disappointed with how the hotel handled it. I would not stay here again and wanted other guests to be aware before booking.
Reviewed September 20, 2026 • via Booking.com
DavidUnited States • Couple
“Basic small hotel”
I mean if saving $50-75 is importsnt then maybe but otherwise this is a very limited bare bones hotel offering. It’s like something you’d find in Kansas City but not as clean
Reviewed September 20, 2026 • 2 double beds, nonsmoking • via Agoda
“Uneventful”
Liked: Cleanliness and position
Disliked: Noise, price for a basic, no frill hotel
Reviewed September 18, 2026 • via Booking.com
