Recent guest reviews
Published by Booking.com — shown unedited
“Exceptional”
Liked: Perfect location. Staff was incredible! Room was so comfortable! Loved every thing!
Reviewed October 29, 2026 • via Booking.com
“Fantastic accommodation, staff and service.”
Liked: Beautiful property, we rented a rooftop room with terrace and it was outstanding. Super helpful and friendly staff who went out of their way to help out.
Disliked: Nothing.
Reviewed August 24, 2026 • via Booking.com
“Very comfortable and clean, close to everything, great Staff!”
Liked: Everything
Disliked: Nothing
Reviewed June 30, 2026 • via Booking.com
“Overall, I enjoyed my stay thanks to the excellent location and the hotel’s beautiful design. However, the lack of venti”
Liked: Excellent location and a nice hotel, the rooms are modern, clean, and well-maintained.
Disliked: My room had no outside-facing window and no proper ventilation, which made it feel quite claustrophobic. The biggest issue, however, was that the air conditioning could only be controlled by reception and not from the room itself. During the night, the room became extremely hot, and when I tried contacting reception at around 4 a.m., nobody answered, leaving me unable to adjust the temperature. This had a significant impact on my comfort and sleep quality.
Reviewed June 01, 2026 • via Booking.com
“Exceptional”
Liked: Excellent hotel, located perfectly at the very centre of Atlixco. The rooms are clean, comfortable and stylish, and the staff are very helpful and friendly.
Reviewed May 18, 2026 • via Booking.com
GracielaFamily with young children
“Excellent”
Liked: I really love this hotel bis amazing! I had no issues! The room was amazing! I love the rooftop with The view and the jacuzzi! Book their spa day I got a facial spa. It was amazing and ladies where amazing all the staff!
Disliked: They need a pool. But beside that I had no issues!
Reviewed March 09, 2026 • via Booking.com
“Excellent”
Liked: Thank you a lot Marcos
Disliked: The price
Reviewed January 29, 2026 • via Booking.com
“Lovely hotel in great location.”
Liked: Great location. Right on the square. Room was lovely.
Disliked: Almost no storage space in the room, to hang clothes etc. Seemed to be set up for single night stays.
Reviewed January 21, 2026 • via Booking.com