Recent guest reviews
Published by Agoda, Booking.com — shown unedited
corinneSwitzerland • Solo traveler
“Une très belle adresse confidentielle”
Au cœur de la ville historique cet hôtel saura répondre à vos attentes, confort et convivialité sont au rdv. Grandes chambres très bien décorées et personnel au petit soin. Je recommande vivement
Reviewed August 30, 2026 • Junior Suite • via Agoda
RicardoFamily with young children
“A wonderful family vacation”
Liked: Everything about the hotel was great. Breakfast, cocktails at the bar, dinner at the restaurant or as room service, our room itself was incredible. The hotel even sent one of their staff members to accompany us during a day trip to the wonderful Acasi Rustic Beach (wonderful touch). The thing that really set this place apart was the team effort on the part of the staff to provide us with the best experience. If one employee was not available (be it because of being their day off or they were busy on something else), someone else would be ready to help us. Thank you Karen, German, Edison, Alvaro, Roberto, Roberto Suarez, Brandon, Leonardo (really every single employee was always ready to help with a smile and a great attitude. I know I am missing some names but the reality is that every employee provided us with outstanding service during our stay. We are making plans for our next visit. Thank you, thank you, thank you.
Disliked: We can't think of anything that we did not like.
Reviewed August 29, 2026 • via Booking.com
AndreaFamily with young children
“Very comfortable stay and wonderful staff and food, but rooms are a bit too dark, the AC quite noisy and gym needs to be”
Liked: The staff and the food. It’s extremely boutique.
Disliked: The gym and the dark was of the bedrooms
Reviewed August 28, 2026 • via Booking.com
“Exceptional”
Liked: Great experience thanks to Leonardo and all the staff
Reviewed August 24, 2026 • via Booking.com
“Exceptional”
Liked: Best location in Cartagena! Everything was great. We really felt home at all times and its quintessential colonial experience. The staff was incredibly kind and attentive. My Fiance had an health issue and they were so kind and helpful, to the extent they bring you to the best pharmacy to get the meds (thanks Eduardo for that)
Disliked: Nothing, everything was just perfect
Reviewed August 16, 2026 • via Booking.com
“Exceptional”
Liked: Everything was exceptional - probably Best experince I have had staying in Cartagena, Quality and attention to details is beyond / very strong knowledge of the concierge about everything and the ability to help very fast, predicting every scenario and offering great options
Reviewed August 11, 2026 • via Booking.com
“Satisfied with everything”
Liked: Beautifully designed hotel, central location, helpful staffs. It worths every penny.
Disliked: No
Reviewed August 01, 2026 • via Booking.com
“What a fantastic gem in the centre of the Unesco heritage site.”
Liked: The staff were excellent and the place is just beautiful.
Disliked: Nothing
Reviewed June 16, 2026 • via Booking.com
