Recent guest reviews
Published by Agoda, Booking.com — shown unedited
FarahUnited Kingdom • Group
“Disappointing Stay – Poor Hygiene and Unacceptable Noise”
I was disappointed with my stay at this hotel. The cleanliness and hygiene were completely unacceptable, and the overall experience was far below what I would expect from any hotel. The bathtub was visibly stained and extremely dirty, to the point where I did not feel comfortable using it and was unable to shower during my stay. Basic cleanliness should be a minimum standard, and it was shocking to find the bathroom in such a condition. On top of the hygiene issues, getting a decent night's sleep was incredibly difficult. There were persistent noises coming from the ceiling, almost as though there were rats or something moving around above the room. The water pipes were also extremely loud, making it difficult to relax or sleep properly throughout the night. Between the lack of cleanliness and the constant noise, the stay was uncomfortable and unpleasant from start to finish. A hotel room should provide a clean, hygienic environment and a reasonable level of comfort and unfortunately this hotel failed on both counts. I would not recommend this hotel to anyone, particularly those who value cleanliness, hygiene and a good night's sleep.
Reviewed October 18, 2026 • Twin Room • via Agoda
“Acceptable”
Disliked: Weather leak in the toilet Room at level 5 so I needed to climb up a steep staircase with 2 suitcases.. Room key never worked
Reviewed October 11, 2026 • via Booking.com
“Acceptable”
Disliked: Noisy rooms, beds not comfortable
Reviewed October 10, 2026 • via Booking.com
“I won’t stay in there next time I’m in town that’s for sure”
Liked: The staff are really attentive and helpful
Disliked: The rooms needs some updates, the bed were hard as rock and you could hear everything that happens outside on the street, the AC doesn’t work and the “refrigerator” didn’t work either and when I asked about it they said that it wasn’t a refrigerator that it was just a “mini bar” and I was even more confused but it’s ok I fixed the issue thanks to the front desk staff
Reviewed October 07, 2026 • via Booking.com
ChristophBusiness traveler
“Acceptable”
Disliked: room under the roof, window was open when I came, the thunderstorm did wet the floor, no wardrobe,
Reviewed October 06, 2026 • via Booking.com
“Acceptable”
Liked: The location, the staff was nice
Disliked: There was so much dust in the room unfortunately
Reviewed September 27, 2026 • via Booking.com
“Acceptable”
Liked: Location only
Disliked: The room was an attic room with wall paper so old it was peeling. The sofa bed was so old and not clean. The windows on top as an attic weee dirty and didn’t close properly. Also to get to the 5th floor you stop in the fourt and take very narrow and steep with the suitcases to the fifth
Reviewed September 27, 2026 • via Booking.com
“Nice stay but they have to revise their house keeping”
Liked: Location and reception staff were very nice
Disliked: House keeping and room facility. No milk for coffee. No water in the room except first day. Toilet is very tiny. Room cleaning was not at the most. I even find tissues back in place after cleaning. One day they have taken face towels and didn’t put instead. They didn’t move dirty glass and didn’t add Nescafé in the room
Reviewed September 25, 2026 • via Booking.com