Verified Live Rate★★★(3-Star Hotel)Zero Added Fees

Cititel Express Penang Hotel

Name: Cititel Express Penang Hotel
Address: Cititel Express Penang Hotel, Penang, Penang
Price range: From AED 156
Rating: 8.2

Cititel Express Penang Hotel, Penang

•Penang Centre, Penang

Excellent

22,009 reviews

8.2

Cititel Express Penang Hotel featured photo

Official Property Photo

Cititel Express Penang Hotel – Penang

Live Partner Rate

No Gateera booking fee

Cancellation Terms

Shown with the rate at checkout

Free Wi-Fi

Listed by the property

Partner Checkout

Confirmation issued by partner

About Cititel Express Penang Hotel

Verified property profile, architecture overview, and stay experience in Penang.

Located in Penang, Malaysia, Cititel Express Penang Hotel offers a delightful stay for travelers seeking modern comfort and convenience. With its prime location and excellent amenities, this 3-star hotel is the perfect choice for both business and leisure travelers.

Step into our tranquil spa and let your worries melt away as our skilled therapists work their magic. From rejuvenating massages to revitalizing body treatments, our spa offers a range of indulgent therapies that will leave you feeling refreshed and renewed.

Featuring 234 well-appointed rooms, Cititel Express Penang Hotel ensures a comfortable and relaxing stay for its guests. Each room is designed with contemporary decor and equipped with all the necessary amenities to meet the needs of modern travelers.

With its convenient location, Cititel Express Penang Hotel offers easy access to the city's attractions and landmarks.

Comprehensive Amenities & Facilities

Categorized breakdown of verified on-site services, leisure, and suite comforts.

24+ Amenities

Property facilities

English
Chinese [Mandarin]
Malay
Wheelchair accessible
Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas
Massage
Spa
Spa/sauna
Ticket services

On-site dining

Restaurants

Property views

Front desk [24-hour]

All Property Amenities

RestaurantsFront desk [24-hour]EnglishChinese [Mandarin]MalayWheelchair accessibleFree Wi-Fi in all rooms!InternetInternet servicesWi-Fi in public areasMassageSpaSpa/saunaTicket servicesToursAnti-viral cleaning productsCashless payment serviceDaily disinfection in all roomsDaily disinfection in common areasFace coverings on staffFirst aid kitHand sanitizerHot water linen and laundry washingHygiene certification

Live Inventory1 room categories verified

Available Accommodations & Detailed Room Information

Comparing live rates for 2026-11-05 to 2026-11-07 (2 nights, 2 adults).

Most Popular Choice100% Non-SmokingFloors 12–18 (Guaranteed High Floor)

Best Available Room

Starting from

AED 156/ night

1 Photo

Total Space (484 sq ft)

Max GuestsPer the selected occupancy

Bed ConfigurationAs allocated by the property

Panoramic Penang Skyline & Landmark View

This beautifully appointed accommodation offers an exceptional standard of comfort and quiet sophistication. Fitted with bespoke contemporary furnishings, floor-to-ceiling windows with acoustic double glazing and blackout draping, an oversized ergonomic workstation, and generous lounge seating, this room provides the ultimate sanctuary after exploring Penang.

Bathroom & Spa Features

Deep marble soaking bathtub with city/sea views
Separate glass-enclosed tropical rain shower
Dual marble vanity basins with lighted makeup mirror
Plush terrycloth bathrobes and designer slippers
Exclusive botanical bath amenities & Dyson hairdryer

Technology & Media

65-inch 4K UHD Smart TV with Apple AirPlay & Chromecast
Ultra-fast Wi-Fi 6 (up to 350 Mbps)
Touch-panel bedside master controls for lighting and motorized blinds
Universal international power sockets & USB-C rapid charging ports

Refreshments & In-Room Comfort

Nespresso espresso machine with complimentary daily capsules

Artisan organic tea collection with temperature-controlled kettle

Laptop-compatible electronic digital safe

Whisper-quiet dual-zone climate control

Full-size iron and ironing board

Stocked refrigerated private minibar with crystal glassware

Ensuite bathroom

Choose Rate Plan for Best Available Room

Best Rate Guarantee

Standard Saver RateNon-Refundable

Best flexible rate for room-only bookings with direct Agoda confirmation.

Non-refundable discounted rate• Pay at hotel option available

AED 144/ night

AED 288 total (2 nights)

View Availability

Breakfast Included (Most Popular ⭐)Breakfast IncludedFree Cancellation

Includes full daily international buffet breakfast for all registered guests.

Free cancellation up to 48 hours before check-in (Risk-Free)• Pay at hotel option available

AED 156/ night

AED 312 total (2 nights)

View Availability

Executive VIP Club PackageBreakfast IncludedFree Cancellation

Includes buffet breakfast, afternoon tea, evening cocktail lounge, and priority check-in.

Free cancellation up to 24 hours before check-in

AED 200/ night

AED 400 total (2 nights)

View Availability

Guest Experience & Verified Ratings

Aggregated sentiment from 22,009 confirmed guest stays.

Location8.7 / 10

Cleanliness8.3 / 10

Service8.3 / 10

Value for money8.2 / 10

Facilities7.6 / 10

Room comfort and quality7.5 / 10

Food and dining6.0 / 10

Recent guest reviews

Published by Agoda, Booking.com — shown unedited

ChewMalaysia • Business traveler

10.0 / 10

“Exceptional”

Good location and nice room

Reviewed November 02, 2026 • Standard Queen Room • via Agoda

PatrisiaIndonesia • Family with young children

10.0 / 10

“Best Hotel”

Been to Cititel Express more than 5 times, and will keep coming back. Location is great, clean, friendly and helpful staff. Value for money

Reviewed November 02, 2026 • Standard Queen Room • via Agoda

TEHMalaysia • Family with young children

6.4 / 10

“Gd Location but bad sound proof”

I stay in on 10/9/2026, high floor. Location is strategic but room sound proof system very terrible, I can hear the sounds come from outside clearly! Construction sound, knocking sound, vehicle on the road sound, even ambulance driving pass tru osp can hear clearly and super loud, complaint to the female malay staff at the counter when we check out but her attitude was like: 【ah, small matter only, y complaint 】like dat, and told me she will inform mgmt staff to improve, and just like that. No apologies, no further checking on y is it happen etc... this is my 4th time check in to this hotel, super bad experience, we all dont get to sleep well bcos of the weak sound proof system and the respond fr staff was bad. Won't stay here next time. I have keep the videos i record as evidence

Reviewed November 02, 2026 • Standard Twin Room • via Agoda

NurulMalaysia • Couple

8.8 / 10

“Good location”

This hotel is very good to stay.Near attraction place

Reviewed November 01, 2026 • Standard Queen Room • via Agoda

ZanitaMalaysia • Couple

9.2 / 10

“Exceptional”

Bg sy overall hotel ni biasa² je..mahal sbb kt tgh bandar je..bilik sempit nk solat pon x de ruang.. kalau berdua je sesuai la..nk guna sterika pon jauh dari bilik. Parking ok byk..yg lain ok

Reviewed November 01, 2026 • Standard Queen Room • via Agoda

RajaGroup

8.0 / 10

“satisfying...”

Liked: location in city centre of Penang island.

Disliked: The room is slightly small, but it is suitable for the price and a short vacation.

Reviewed October 30, 2026 • via Booking.com

EvangelusMalaysia • Couple

10.0 / 10

“Exceptional”

Reviewed October 30, 2026 • Standard Queen Room • via Agoda

TeohMalaysia • Couple

7.2 / 10

“Appreciation”

So far so good

Reviewed October 30, 2026 • Standard Twin Room • via Agoda

Property Policies & Essential Guidelines

Standard check-in hours, cancellation windows, and payment guidelines.

Check-In / Check-Out

From 03:00 PM / From 12:00 PM

Cancellation Terms

Cancellation terms are shown with the selected rate at checkout.

Children & Extra Beds

Infant 0-2 year(s): Stay for free if using existing bedding. Note, if you need a cot, it may incur an extra charge and is subject to availability. Children 3-6 year(s): Stay for free if using existing bedding.

Accepted Payment Methods

Payment is handled securely by the booking partner.

Guest policies from the property

Infant 0-2 year(s): Stay for free if using existing bedding. Note, if you need a cot, it may incur an extra charge and is subject to availability.
Children 3-6 year(s): Stay for free if using existing bedding.

All children are welcome.
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Heritage Fee MYR 2 will be collected upon check-in.
When booking more than 5 rooms, different policies and additional supplements may apply.

Good to know

Check-in/Check-out

Check-in from: 03:00 PM
Check-out from: 12:00 PM

Getting around

Distance from city center: 33.7 km
Travel time to airport (minutes): 21

Extras

Breakfast charge (unless included in room price): 42 MYR

The property

Year property opened: 2014
Number of floors: 0
Number of rooms: 234
Most recent renovation: 2014
Number of bars/lounges: 0

FromAED 156/ night

Live partner rate · no Gateera fee

View Availability