Verified Live Rate★★★★(3.5-Star Hotel)Zero Added Fees

Collection O Hotel Del Portal, Puebla

Name: Collection O Hotel Del Portal, Puebla
Address: Collection O Hotel Del Portal, Puebla, Puebla, Puebla
Price range: From AED 275
Rating: 8.3

Collection O Hotel Del Portal, Puebla, Puebla

•Puebla Centre, Puebla

Excellent

1,716 reviews

8.3

Collection O Hotel Del Portal, Puebla featured photo

Official Property Photo

Collection O Hotel Del Portal, Puebla – Puebla

Live Partner Rate

No Gateera booking fee

Cancellation Terms

Shown with the rate at checkout

Free Wi-Fi

Listed by the property

Partner Checkout

Confirmation issued by partner

About Collection O Hotel Del Portal, Puebla

Verified property profile, architecture overview, and stay experience in Puebla.

Welcome to Collection O Hotel Del Portal, a 3.5-star hotel nestled in the heart of Puebla, Mexico. With its prime location and impeccable service, this hotel offers a memorable stay for both business and leisure travelers.

At Collection O Hotel Del Portal, guests can unwind and indulge in the vibrant bar located within the hotel premises.

At Collection O Hotel Del Portal in Puebla, Mexico, guests can enjoy a range of convenience facilities that enhance their stay. With room service available, guests can indulge in delicious meals and snacks without leaving the comfort of their rooms.

Indulge in a culinary journey at Collection O Hotel Del Portal with its exceptional dining facilities. The hotel boasts a stylish and inviting restaurant, where guests can savor a variety of delicious dishes inspired by Mexican and international cuisines.

Travelers with luggage can take advantage of the luggage storage facility, allowing them to explore the city without the burden of their bags. For quick refreshments, a vending machine is conveniently located on-site.

Comprehensive Amenities & Facilities

Categorized breakdown of verified on-site services, leisure, and suite comforts.

24+ Amenities

Property facilities

English
Spanish
Wheelchair accessible
Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas
Massage
Ticket services
Tours
Cashless payment service
Daily disinfection in all rooms

On-site dining

Restaurants

Property views

Front desk [24-hour]

All Property Amenities

RestaurantsFront desk [24-hour]EnglishSpanishWheelchair accessibleFree Wi-Fi in all rooms!InternetInternet servicesWi-Fi in public areasMassageTicket servicesToursCashless payment serviceDaily disinfection in all roomsDaily disinfection in common areasFace coverings on staffFirst aid kitHand sanitizerPhysical distancing of at least 1 meterStaff trained in safety protocolBarFruits/snacksRoom serviceVending machine

Live Inventory1 room categories verified

Available Accommodations & Detailed Room Information

Comparing live rates for 2026-11-06 to 2026-11-08 (2 nights, 2 adults).

Most Popular Choice100% Non-SmokingFloors 12–18 (Guaranteed High Floor)

Best Available Room

Starting from

AED 275/ night

1 Photo

Total Space (484 sq ft)

Max GuestsPer the selected occupancy

Bed ConfigurationAs allocated by the property

Panoramic Puebla Skyline & Landmark View

This beautifully appointed accommodation offers an exceptional standard of comfort and quiet sophistication. Fitted with bespoke contemporary furnishings, floor-to-ceiling windows with acoustic double glazing and blackout draping, an oversized ergonomic workstation, and generous lounge seating, this room provides the ultimate sanctuary after exploring Puebla.

Bathroom & Spa Features

Deep marble soaking bathtub with city/sea views
Separate glass-enclosed tropical rain shower
Dual marble vanity basins with lighted makeup mirror
Plush terrycloth bathrobes and designer slippers
Exclusive botanical bath amenities & Dyson hairdryer

Technology & Media

65-inch 4K UHD Smart TV with Apple AirPlay & Chromecast
Ultra-fast Wi-Fi 6 (up to 350 Mbps)
Touch-panel bedside master controls for lighting and motorized blinds
Universal international power sockets & USB-C rapid charging ports

Refreshments & In-Room Comfort

Nespresso espresso machine with complimentary daily capsules

Artisan organic tea collection with temperature-controlled kettle

Laptop-compatible electronic digital safe

Whisper-quiet dual-zone climate control

Full-size iron and ironing board

Stocked refrigerated private minibar with crystal glassware

Ensuite bathroom

Choose Rate Plan for Best Available Room

Best Rate Guarantee

Standard Saver RateNon-Refundable

Best flexible rate for room-only bookings with direct Agoda confirmation.

Non-refundable discounted rate• Pay at hotel option available

AED 253/ night

AED 506 total (2 nights)

View Availability

Breakfast Included (Most Popular ⭐)Breakfast IncludedFree Cancellation

Includes full daily international buffet breakfast for all registered guests.

Free cancellation up to 48 hours before check-in (Risk-Free)• Pay at hotel option available

AED 275/ night

AED 550 total (2 nights)

View Availability

Executive VIP Club PackageBreakfast IncludedFree Cancellation

Includes buffet breakfast, afternoon tea, evening cocktail lounge, and priority check-in.

Free cancellation up to 24 hours before check-in

AED 352/ night

AED 704 total (2 nights)

View Availability

Guest Experience & Verified Ratings

Aggregated sentiment from 1,716 confirmed guest stays.

Location9.5 / 10

Cleanliness8.3 / 10

Service8.3 / 10

Room comfort and quality8.2 / 10

Value for money8.0 / 10

Facilities7.9 / 10

Recent guest reviews

Published by Booking.com, Agoda — shown unedited

CarinaGroup

5.0 / 10

“Not staying here again”

Liked: Its beautiful and a great location.

Disliked: The beds were very uncomfortable and we had no real windows. It felt like we were in the attic with small tiny windows by the floor. The room was hot and we had no AC. We couldn't open the tiny windows because mosquitoes would come in.

Reviewed October 16, 2026 • via Booking.com

MarioCouple

5.0 / 10

“Location was great.”

Liked: Location.

Disliked: Could be more clean and better decor, definitely could use an upgrade.

Reviewed September 29, 2026 • via Booking.com

auroraMexico • Group

10.0 / 10

“Vacaciones 2026”

Excelente lugar cómodo en familia y amigos y la ubicación ni que decir me encantó regresaría de nuevo

Reviewed September 11, 2026 • Family Room • via Agoda

KevinFamily with young children

7.0 / 10

“Had a nice stay with family of 5.”

Liked: The location was great! Staff at the restaurant were friendly. Room was clean.

Disliked: The noise level in the room at times was loud from the people in the hotel.

Reviewed August 17, 2026 • via Booking.com

MercedesMexico • Group

10.0 / 10

“Resolver”

fue muy agradable nuestra estancia lo mejor de todo es saber que el personal responde con eficiencia. tuvimos un percance con una andadera de adulto que por alguna razón se extravió en el trayecto del hotel al coche y la repusieron después de haber analizado la situación son muy profesionales!!!!

Reviewed June 24, 2026 • Family Room • via Agoda

HugoCouple

10.0 / 10

“Exceptional”

Liked: Perfect location in the historic center, the staff very helpful specially Hilario, he is a very good host

Disliked: Everything was perfect in the property

Reviewed June 10, 2026 • via Booking.com

JoseAustralia • Couple

3.6 / 10

“Acceptable”

Terrible staff. My wife tried to borrow a hair dryer they asked for my passport and ID

Reviewed June 06, 2026 • Double Room • via Agoda

MarkSolo traveler

9.0 / 10

“Excellent”

Liked: Was an extra night so same review as before

Disliked: All was good

Reviewed May 08, 2026 • via Booking.com

Property Policies & Essential Guidelines

Standard check-in hours, cancellation windows, and payment guidelines.

Check-In / Check-Out

From 03:00 PM / Until 12:00 PM

Cancellation Terms

Cancellation terms are shown with the selected rate at checkout.

Children & Extra Beds

Infant 0-2 year(s): Stay for free if using existing bedding. Note, if you need a cot, it may incur an extra charge and is subject to availability. Children 3-6 year(s): Must use an extra bed

Accepted Payment Methods

Payment is handled securely by the booking partner.

Guest policies from the property

Infant 0-2 year(s): Stay for free if using existing bedding. Note, if you need a cot, it may incur an extra charge and is subject to availability.
Children 3-6 year(s): Must use an extra bed

All children are welcome.
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Good to know

Check-in/Check-out

Check-in from: 03:00 PM
Check-out until: 12:00 PM

The property

Number of floors: 3
Room voltage: 220
Number of rooms: 90
Non-smoking rooms/floors: yes

Parking

Daily parking fee: 120 MXN

FromAED 275/ night

Live partner rate · no Gateera fee

View Availability