Recent guest reviews
Published by Booking.com, Agoda — shown unedited
“Excellent”
Liked: Aesthetic
Disliked: Breakfast
Reviewed September 27, 2026 • via Booking.com
“Stay again”
Liked: Super convenient, clean, comfortable, amazing reception and staff
Disliked: Nothing
Reviewed September 24, 2026 • via Booking.com
“It was a very beautiful hotel.”
The location is excellent, close to the nearest station. The view from the room is of a residential area, but you can see the traditional streets of Kyoto, so it was perfectly fine. The moment I entered the hotel, there was a nice fragrance, and even though it was midsummer, the air conditioning was well-maintained. I was also happy to find flavored water at check-in. The staff were polite and kind, and the cookies we received were also very delicious. I definitely want to stay here again!
Reviewed September 12, 2026 • King Guest Room • via Agoda
“Exceptional”
Liked: The staff was wonderful, the people at the reception and the people at the restaurant also, the bedroom big enough for the Japan standars, the free cookies was very good, also the free sparking water
Disliked: Nothing
Reviewed August 24, 2026 • via Booking.com
“Very nice”
Liked: Onsen was nice, quite, and relaxing. Rooms were clean, staff were friendly, and it was all fairly priced.
Reviewed August 22, 2026 • via Booking.com
patrickUnited States • Couple
“Exceptional Stay and Great Comfort”
Very quiet location and the facilities are great! Overall a great place to stay!
Reviewed August 17, 2026 • Twin Deluxe Room • via Agoda
“Beautiful”
It was stylish and very beautiful! The location was good as it was not far from places like Kamo River and Ninenzaka. However, I was concerned that it took about 15 minutes to walk to restaurants, but the hotel was so good that it didn't really matter.
Reviewed August 17, 2026 • Twin Guest Room • via Agoda
KhurramFamily with young children
“Misleading breakfast information ruined an otherwise pleasant stay.”
Liked: -
Disliked: I booked a room for 2 adults and 1 child with breakfast included. However, upon check-in, the hotel informed me that breakfast was only included for the two adults and that I had to pay separately for my child’s breakfast. They referred to a note in the fine print. My concern is that when making the reservation, there was no clear indication that breakfast was limited to only two guests. When a booking states “breakfast included,” it is reasonable to assume that breakfast is included for all occupants listed in the reservation. Booking.com should make this information much clearer, or the room should be specifically labeled as “breakfast included for 2 persons only.” A stay that started well quickly became disappointing because of this unexpected extra charge. Very poor communication and a frustrating experience.
Reviewed August 17, 2026 • via Booking.com