Recent guest reviews
Published by Booking.com, Agoda — shown unedited
“Bad and too expensive for the quality”
Liked: Nothing
Disliked: Staff at the reception and security Room very cold and no enough blankets Street so annoying we couldn’t sleep No car parking No response during check in Small sauna
Reviewed August 06, 2026 • via Booking.com
“Exceptional”
Liked: Duomo Suites & Spa exceeded every expectation. The location is perfect—right in the heart of Catania, just steps from the historic center, incredible street food, and an ideal starting point for virtually any tour or excursion. The rooftop terrace offers spectacular views of Mount Etna, making breakfast or an evening drink an unforgettable experience. What truly sets this place apart, however, is the people. From the reception staff to the housekeeping team, everyone is genuinely kind, welcoming, and always willing to go above and beyond to help with any request. They don't just make you feel like a guest—they make you feel like you're visiting family. A special thanks to Silvio, who is your go-to person for recommendations. Whether you're looking for the best local food, hidden gems, or sightseeing tips, his advice is spot on and will make your stay even more memorable. If I return to Catania, I wouldn't hesitate to stay here again. Highly recommended.
Reviewed July 08, 2026 • via Booking.com
“Disappointing.”
Liked: Location
Disliked: Water leaked in ceiling all over table.. Noisy at night until 2 a.m. I had to request an iron 3 times before getting one. Phone did not work to call front desk.
Reviewed May 25, 2026 • via Booking.com
“Beautiful, design hotel in the heart of the city”
We had a very positive experience in this hotel. The receptionist was super nice and helpful. We were allowed to check in earlier and we even got upgraded. The room is beautiful and spacious with nice view. The location is the advantage and disadvantage as well, in the heart of the city, everything is in walking distance, but on the other hand at night the street turns into a night hub and thats very noisy. We were too tired so we could sleep but this is something to consider.
Reviewed March 26, 2026 • CLASSIC DOUBLE ROOM,1 BEDROOM • via Agoda
“Great location and lovely staff. But much too expensive given the extensive disrepair of the room”
Liked: Central location is hard to beat. And the staff are very helpful and friendly. Breakfast is good.
Disliked: Whoever owns this hotel seems not to care about the disrepair. Stained chairs, mold on the ceiling, dirty curtains, broken floors, unstable and rusty bathroom appliances, scuffed walls … everywhere you look, you will notice a problem. And while we were there, the rooftop was closed, so no outdoor breakfast. We were told it was because of rain damage, but this just suggests not enough attention was given to protection (it’s a roof terrace … it’s going to get rained on and will need protection). The USB ports next the bed did not work either. You expect somewhat lower quality in Sicily, but this was excessive and made the price paid seem excessive. Recommend you look elsewhere until you read that the rooftop is open and the rooms have been repaired and refurbished.
Reviewed November 18, 2025 • via Booking.com
“Tired, noisy but in a great location”
The location of the hotel is great but that doesn’t make up for street noise well past 1:30am, peeling paint in bathrooms, sliding doors that didn’t function, stained couch in the living room and a very modest breakfast in a tiny room. Front desk staff were helpful and rooms were clean.
Reviewed October 31, 2025 • Standard Suite • via Agoda
“Excellent”
Liked: wonderful update gem of a hotel right by the Duomo.
Reviewed October 23, 2025 • via Booking.com
christineFamily with young children
“over priced for the facilities”
Liked: location was good staff was friendly
Disliked: cleanliness terrace was closed breakfast was not good terribly small lobby
Reviewed October 15, 2025 • via Booking.com