Emerald Dream Hotel, Office and Apartments

Beautiful and clean hotel with very kind and helpful staff. We arrived early on our first day and were tired, and they kindly let us check in earlier, which I really appreciated. They were always ready to help with any issue we had. That’s actually why I kept extending my stay with them every time. Highly recommended! ❤️

The hotel owner is very kind and provides all kinds of thoughtful services. The hotel is also very close to the beach, especially with easy access to the beautiful sea views around the Son Tra Peninsula. The hotel was also very quiet and peaceful! Overall, I had a wonderful stay. I spent three lovely days here, and if I visit Da Nang again, I would choose to stay here again.

Booked the room at the last minute and didn't expect it to be this good. On the first day there was a small issue with the room, but the staff communicated well the whole time and patiently helped us sort it out—no perfunctory attitude at all. The owner is in the place almost every day, speaks English very fluently, so communicating in English was completely effortless. When he heard we were from Guangdong he was especially warm, said he really likes Guangdong, chatted with us, and recommended a bunch of local, affordable seafood and snack places. There's always someone at the front desk, usually an older man who was very kind—one morning he even wiped the dew off our scooter seat before we sat down. If anything comes up they can fix it right away. You can add the owner on WeChat directly, and if you want to ask about routes or places to visit you can message him anytime—he replies quickly and even shares lesser-known photo spots. When the room had a problem the first day the owner proactively reduced our bill, which felt very sincere. The room was cleaned spotlessly and was as comfortable as chain hotels back home. Accommodation prices by the beach have gone up a lot recently, but we booked last-minute and paid just over a hundred per person—great value. A few steps out the door is the beach, it's close to everywhere by scooter, and there are restaurants lining the road so eating is super convenient. The owner even sent photos of the seaside sunrise to remind us to get up early—very thoughtful. Location, cleanliness, service, and price—can't find a fault. If you're staying at My Khe Beach in Da Nang, you can't go wrong with this place. We'll definitely come again.

We arrived past midnight and the place was so hot it was hard to breathe, my head pounding... It took a long time for the air conditioner to cool the room. The mini-fridge was unplugged, so I didn't dare store any food. The whole building — including cleanliness and upkeep — felt like a cheap guesthouse. My Khe Beach was nearby so accessibility was good, but the neighborhood is somewhat remote and there’s trash everywhere. The staff aren’t even at a level where you can call them friendly. I strongly do not recommend this place. PS. If you use Grab from Da Nang Airport, be sure to call it through the app. You don’t need GrabNow. After registering a card, always click "Book." Don’t fall for touting.

I strongly advise against staying at this hotel. The conditions are unsanitary and hazardous. Health Hazards: The rooms are infested with black mold and fungus, and there is a persistent, unpleasant odor. Maintenance Issues: There is active plumbing leaking under the sink and significant structural rot on the door frames. Deceptive Practices: After promising a refund due to these unlivable conditions, management later denied this to Agoda, refusing to return my money. Avoid this property if you value your health and honest business practices.

My family contains 2 adults and 2 children 9month and 21 month and the hotel charges 100k vnd

Overall a very good experience. Staff were super friendly and helpful, only gripe was the wifi didn’t really work (at least on the 3rd floor).

Broken lock on door, shower is very run down,.hold up to the wall by one loose screw. Aircon very loud, staff rude and no English. No lights in loddy in the evening, staff sleeping on floor in lobby et cetera.