Extended Stay America Suites - Chicago - Schaumburg - I-90

Disliked: room was not ready 40 mins after check in, had to change in a bathroom, no soap, old drawers, unpolished, desk chair dusty would not sit on it

Liked: Nothing

Disliked: Not safe, someone had a gun, jumped over the counter, was not safe at all.

Disliked: The bathroom doesn't have a countertop Shower curtain is broken 😫

Disliked: the heat and air conditioning was not working

This guest did not leave comments about this hotel.

Liked: The kind staff member was the one of the only good parts of our stay. And the air conditioner seemed to work ok.

Disliked: This place was awful. The bed was super uncomfortable. The "included breakfast" was coffee and small pre-wrapped muffins. The TV had bad reception so the picture and sound would stop for a couple seconds every 5 to 10 seconds. The fridge was filthy. The walls were ship or scraped or dirty. The toilet paper was thin and yet super scratchy. You could hear everything your neighbors were doing.

Liked: Friendly front desk person (evening, not morning checkout)

Disliked: Room had a terrible smell. Walls were so thin I could hear people talking from all sides. Thin pillows. Thin bed. Dirty chair, I had to put a towel down before sitting. I was so uncomfortable I couldn't wait to leave.

Liked: Location only

Disliked: Cleanness, old very old hotel small old pillows and dirty you sleep over of mattress that has a plastic cover price wise may be cheap but not for much if you look around there are better options.