Recent guest reviews
Published by Booking.com — shown unedited
“It’s a bad place paying 800euro it’s not worth it.”
Liked: Location is good
Disliked: No complimentary on my room like coffee, tea, little nothing at all no response from the desk when I complained, garbage after 3 days they take out no cleaner.
Reviewed October 24, 2026 • via Booking.com
AnnieFamily with young children
“Over all good but disappointing”
Liked: New, design, quiet, good value for money
Disliked: We stayed 4 days only last day someone came to clean the room at 15:00 pm but just we came back and asked for layer cleaning which is not possible. We asked at lest to get new towels. Perhaps our room is at the end of all rooms but 4 days without cleaning is not acceptable.
Reviewed October 21, 2026 • via Booking.com
“Great location and customer service.”
Liked: The hotel crew provided great customer service. They were very helpful and had the nicest attitude. We felt welcome.
Reviewed October 18, 2026 • via Booking.com
“Excellent”
Liked: Room was very nice and ready early for us. They were currently undergoing a renovation in the reception area, so the hotel will be even nicer going forward!
Disliked: Lots of construction in the immediate hotel area. Did not affect the stay at all!
Reviewed October 15, 2026 • via Booking.com
“Very good”
Liked: Location, comfortable room and bed. Nice staff
Disliked: The restaurant and bar were closed due to renovation
Reviewed October 13, 2026 • via Booking.com
“New concept Vienna”
Liked: Location, the staff was kind
Disliked: The price was high for a hotel with no phone, no fridge, no amenities
Reviewed October 12, 2026 • via Booking.com
“Very comfortable, nice room, spacious”
Liked: Room, the view, high ceilings, I missed a mini bar and a fridge.
Disliked: The room.
Reviewed September 27, 2026 • via Booking.com
“Acceptable”
Liked: was very bad
Disliked: was very disappointing. The hotel was undergoing major renovation/reconstruction during my stay, which caused a lot of noise and inconvenience. I was initially given a room on the second floor, where workers were constantly moving around and working nearby. Because of the disturbance, I had to request a room change and was eventually moved to the fourth floor. The entrance was also very inconvenient, especially with luggage, as you have to carry your bags up the stairs yourself. There was no staff assistance with the luggage, and when I asked for help, I was simply told that they do not provide this service. Overall, the staff were not very helpful or accommodating, and the renovation, noise, poor entrance access, and lack of assistance made the stay uncomfortable. Unfortunately, it was a very disappointing experience and not what I expected from this hotel.
Reviewed September 27, 2026 • via Booking.com
