Recent guest reviews
Published by Agoda, Booking.com — shown unedited
HunUnited States • Family with teens
“Great choice!”
The rooms are spacious and clean. Love the separation of the shower and the lavatory. Some hotels combine them as one room so it is difficult when you have multiple people staying in the same room. One complaint is the noise from the air conditioner. It rattled all night when it turned off and on. The breakfast was mediocre at best.
Reviewed October 31, 2026 • Premier, Guest room, 1 King, City view • via Agoda
ZamachunuSouth Korea • Couple
“Excellent”
Everything was amazing and beautiful
Reviewed October 24, 2026 • Premier, Guest room, 1 King, Park view • via Agoda
ArvillaUnited States • Couple
“A Lovely Hotel”
We booked this hotel because we thought it was close to Hwaseong Fortress, however it really isn't. Fortunately, we were able to taxi easily back and forth and ended up really enjoying the hotel and a day at the Fortress. Suwon really offers a lot to do and this hotel fits in with the city nicely. We also enjoyed a leisurely breakfast over looking the city before checking out. I would recommend for couples. The rooms are well appointed and quiet.
Reviewed October 06, 2026 • Premier, Guest room, 1 King, City view • via Agoda
JeanSouth Korea • Family with teens
“쾌적하고 좋았습니다”
뷰는 공사 때문에 조금 아쉬웠지만 깨끗하고 편리했어요 조식 뷔페도 만족스러웠습니다
Reviewed August 10, 2026 • Premier, Guest Room, 2 Twin, City View • via Agoda
“Very good”
1. 가성비는 좋은 편이고 객실의 크기는 작아요. 2. 내국인보다 외국인에게 훨씬 친절한 곳 3. 객실 내부 화장실 창문이 뚫려 있어서 샤워실 앞 오픈 옷장의 옷들이 습기를 먹어 축축해집니다. 이런 곳은 처음이군요. 중요한 비즈니스 있으시거나 고가의 옷은 피하는게 좋을듯. 4. 연박하는데 수건이 모자라서 부탁드렸더니 1인용으로만 주셨더라구요. 2명이 묵는다는걸 아셨을텐데 기본적인 숙박 인수도 확인하지 않고 일을 대충 처리하셔서 당황했습니다. 게다가 배달된 수건은 큰 봉지에 너무 성의없이 담겨져 있었어요. 5. 조식을 먹는데 손님 회전율이 너무 빨라 직원분들이 일하시는데 힘들어 보였어요. 테이블은 작고 그릇이 치워지지 않아 도와드리기 위해 빈 접시를 어디에 둘까 고민하고 있었습니다. 남자 매니저님은 분명 저를 보았는데 외면하시더라구요. 당시 빈 접시를 들고서 일어서서 서 있는 사람은 저뿐이고, 제가 작은 키도 아니고, 매니저님과 제 사이의 거리는 매우 가까웠고, 엘리베이터에 사람들이 내리지 않았고, 매니저님은 분명 그전에 제 자리로 오셔서 그릇을 치워주셔서 알고 계셨습니다. 결국 저 멀리서 열심히 일하시는 직원분이 저를 보시고 와주셔서 제 그릇을 가져다 주셨습니다. 전반적으로 세심한 배려와 고객에 대한 마인드가 많이 부족합니다. 식사 후, 나갈때 남자 매니저님은 인사도 안하시더군요. 외국인분들에겐 많이 친절하신 느낌이셔서 씁쓸했습니다.
Reviewed August 04, 2026 • Premier, Guest Room, 2 Twin, City View • via Agoda
“Exceptional”
Liked: Rosy was very helpful during our stay
Reviewed July 21, 2026 • via Booking.com
PatrickPhilippines • Couple
“Awesome service!”
Shoutout to these great people who made our stay memorable... YUMI, DAVID, and ROSE! Thank you!
Reviewed July 03, 2026 • Premier, Guest room, 1 King, City view • via Agoda
CandiceSouth Korea • Couple
“Lots of hidden costs”
Room was big, beautiful and most of all, extremely clean. location was ideal. BUT, hotel was super expensive - no amenities provided, not even water. breakfast was insanely expensive. and the use of the pool was almost 22usd for just 1 hour per person. for the amount paid, some amenities should have been provided. nevertheless, a comfortable stay
Reviewed May 29, 2026 • Premier, Guest room, 1 King, City view • via Agoda
