Fuji Boutique Japanese Hotel by Belvilla

The view from the 9th floor includes a sight of the sea — book a high floor for the best experience.

too dirty, no soap no water

All items not in the room—when I asked for a bath towel, the staff took three hours while they were asleep before bringing it.

Location: the hotel is right in the central area and close to the beach, very many foreign guests and lots of affordable amenities nearby — you don’t get ripped off. Staff: friendly — I arrived early around 6 a.m., asked them to hold my luggage and to use the restroom/change, and the staff were very helpful. Room: nicely designed, but the mattress is a bit small; my partner and I had to curl up 🥲. There’s no power outlet near the bed, which is inconvenient. => If they add an outlet by the bed and a bigger mattress, it would be great. Will return.

Very small room it’s not clean

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On 13–14/5 I checked in because I liked the concept and the price. The next day I wanted to book another slot, but the staff member replied loudly and confidently: "YES, CURRENTLY TODAY IS A WEEKDAY, WE HAVE NO ROOMS LEFT. (1) IF YOU BOOK THROUGH THE HOTEL THE ROOM RATE IS ***. BUT IF YOU BOOK THROUGH THE AGODA APP, EVEN IF AGODA CONFIRMS, WE STILL WON'T HAVE A ROOM FOR THE GUEST. (2) BECAUSE OUR HOTEL HASN'T BEEN ABLE TO LINK WITH THE APPS. (3)" I still tried to book on Agoda because they have a guest protection policy. But they wouldn't accept it from Agoda's side, so I canceled. However, when I checked out the female staff member suddenly "flipped" and said they had reallocated a room for me. I feel the hotel is exploiting Agoda's marketing system to sell rooms directly to guests. From a business ethics standpoint that's bad; from a legal standpoint it violates the cooperation agreement. It damages Agoda's brand reputation.

They accepted the reservation despite being overbooked, and when we arrived there were no available rooms so they put us in a nearby motel instead. They sent us to the motel without any explanation about the overbooking; when we got there the motel staff said they knew nothing about it and we had to go back to the hotel. Only then did they say it was due to overbooking and that they had informed the motel, and told us to return. We arrived late and were tired so we just slept at the motel, but I’ve never seen a hotel so unable to manage reservations. If they’re going to put guests in a much cheaper motel than the one we paid for, they should refund the difference. We also couldn’t have the hotel breakfast. It was truly the worst experience. I will never use this place again.