Globales Nova

Ett helt ok hotell med bra läge och trevlig personal.

Liked: The location was ideal for the beach and lovely restaurants

Disliked: Was a little tired.

Liked: The location of the accommodation is excellent, but unfortunately, we were not satisfied with our overall stay. The air conditioning did not work, and the entire property was extremely hot, especially considering the high temperatures outside. Drinking water was generally unavailable in the common areas, and the cleanliness was far below our expectations. We were particularly shocked by how dirty it was behind and on top of the refrigerator. The room itself is nicely furnished and looks very good at first glance, but these issues significantly affected our experience. Overall, the quality of the accommodation and service does not justify the price we paid or the high rating the property currently has on Booking.com.

Disliked: The staff are the only bright spot of this hotel.

Liked: Location

Disliked: Not sound proof

Liked: The location is good.

Disliked: It needs renovation. All the furnitures are so old.

Liked: Good location

Disliked: Upon checking into my room, I found it to be extremely hot and uncomfortable. I immediately went to the reception desk and was advised to keep the metal key card in the holder at all times. However, hours later, the room temperature remained unbearably high with no airflow from the vents. When I returned to the reception to request a fan, I was informed that none were available. I expressed that the heat was making it impossible to sleep and asked if an alternative room could be arranged. I was told there were no available rooms and again, no fan or solution could be offered. I even suggested borrowing a fan from your sister hotel just 400 meters away, I could walk to go get it if that would help, which was dismissed as not possible, and I was instead told to wait until the morning to speak with the manager. Multiple guests were experiencing the same issue with the air conditioning, with some rooms being given two fans while we did not even have one. A service manager came in after midnight to inspect the situation due to the large number of complaints. The next morning, I spoke with the manager, who suggested that the system might not be working specifically for my liking but it was working. The manager was unpleasant and seemed very dismissive of the issue. However, it was clear that this was a broader issue, as many other guests had also complained so much that they had to call in the maintenance service manager at midnight to come in. I am not raising this issue out of excessive expectations, I don’t expect the room to be freezing or very cold, just comfortable with all the amenities working as advertised. The room was extremely stuffy, lacked airflow, and this made it difficult to sleep or even breathe comfortably. There was a lineup of people at night asking for fans complaining of the heat. This cannot be summed up as just a "it is summer, its hot" issue, I stayed in Alcudia earlier and my other hotel had air conditioning that worked effectively.

Basic hotell med bra läge för strand och mat. Polen riktigt dålig, 1.90 djup typ överallt, bara lite i hörnet som man kan stå. För att vara så liten är det helt obegripligt. Helt omöjligt att få solstol om du inte står upp innan 7 30. Fruktansvärt lyhört. Bra mat i poolbaren samt som sagt väldigt bra läge och bara 25min till flygplatsen

Liked: Excellent location central for everything.Staff were superb particularly Maria and Antonio.

Disliked: There was nothing to dislike