Recent guest reviews
Published by Agoda — shown unedited
GunaseelanIndia • Family with young children
“No maintenance, worst stay in my trip”
No maintenance. 2 rooms widow not closing smoking smell coming from outside. Beds are very hard. No maintenance in restroom
Reviewed October 14, 2026 • Deluxe Double or Twin • via Agoda
“STAY AWAY! The absolute worst and most filthy hotel ever!”
As an experienced traveler who travels extensively, I can say without a doubt that this is one of the most disgraceful and wretched hotels I have encountered in a very long time. False Advertising & AI-Generated Photos: Misleading Photos: Do not be deceived by the online listings! The hotel uses AI-generated photos on booking platforms that look completely fake and bear zero resemblance to the actual reality. Pure false advertising! Room & Hygiene Issues: Mold & Dirt: The room and wardrobes smelled heavily of damp mold, appeared to be infested with black mold, and were filthy dirty. Severe Water Damage: The shower drain design was flawed—water ran completely away from the drain and flooded toward the bathroom door, which already showed severe, extensive water damage. Bed Quality: The mattress was rock hard, like sleeping on a wooden plank. Misleading Amenities & Unhelpful Service: No Wi-Fi: The hotel advertises high-speed internet, but there was zero Wi-Fi signal in our room. Contradictory Staff: When we complained about the Wi-Fi, the first staff member promised we could switch to another room the following day. However, the next staff member claimed it was a technical issue affecting the entire hotel, offering no real solution or support. Summary: We booked a 3-night stay at Hotel Tara Palace, but after enduring just one single night, we ran away as fast as our legs could carry us. Never in a million years were we going to stay for the remaining two nights. Avoid this place at all costs!
Reviewed October 14, 2026 • Deluxe Double or Twin • via Agoda
EdwardMalaysia • Family with young children
“Exceptional”
Had a comfortable stay with amazing hospitality. Friendly staff, great amenities, and a safe family-friendly atmosphere made it enjoyable
Reviewed September 30, 2026 • Dorm Bed • via Agoda
JamesJapan • Family with young children
“Exceptional”
A very welcoming hotel for families. The staff were attentive, service was quick, and the environment felt safe for kids
Reviewed September 30, 2026 • Dorm Bed • via Agoda
MasonItaly • Family with young children
“Exceptional”
Had a lovely experience with friendly staff and excellent service. The hotel felt safe, comfortable, and suitable for children
Reviewed September 30, 2026 • Dorm Bed • via Agoda
GanishIndia • Family with teens
“Exceptional”
Really enjoyed the warm hospitality and friendly service. It was a comfortable and welcoming place for families with children
Reviewed September 30, 2026 • Dorm Bed • via Agoda
HarisankarIndia • Family with teens
“Exceptional”
Had a pleasant stay with quick service and helpful staff. The family-friendly atmosphere made the experience stress-free
Reviewed September 30, 2026 • Dorm Bed • via Agoda
GeetaIndia • Family with young children
“Exceptional”
Wonderful ambiance and excellent facilities for a comfortable stay. The hotel felt safe and welcoming for both parents and children
Reviewed September 30, 2026 • Dorm Bed • via Agoda