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Verified Live Rate★★★★(4-Star Hotel)Zero Added Fees

Grand Cititel Hanoi Hotel & Spa

Grand Cititel Hanoi Hotel & Spa, Hanoi
Hanoi Centre, Hanoi
Excellent
1,629 reviews
8.9
Grand Cititel Hanoi Hotel & Spa featured photo
Official Property Photo

Grand Cititel Hanoi Hotel & Spa – Hanoi

Live Partner Rate
No Gateera booking fee
Cancellation Terms
Shown with the rate at checkout
Free Wi-Fi
Listed by the property
Partner Checkout
Confirmation issued by partner

About Grand Cititel Hanoi Hotel & Spa

Verified property profile, architecture overview, and stay experience in Hanoi.

Welcome to Grand Cititel Hanoi Hotel, a luxurious 4-star hotel situated in the heart of Hanoi, Vietnam. Built in 2018, this modern hotel offers a perfect blend of contemporary elegance and exceptional service.

At Grand Cititel Hanoi Hotel, staying active and maintaining your fitness routine is made easy with our state-of-the-art fitness center.

If you're looking to explore the vibrant city of Hanoi, our hotel offers tours to popular attractions and landmarks. Our knowledgeable guides will take you on an unforgettable journey, providing insights into the rich culture and history of Vietnam.

As you explore the vibrant city of Hanoi, rest assured that Grand Cititel Hanoi Hotel provides easy access to all the major attractions. With the city center just a short distance away, guests can immerse themselves in the rich history and culture of Vietnam.

Comprehensive Amenities & Facilities

Categorized breakdown of verified on-site services, leisure, and suite comforts.

24+ Amenities

Property facilities

  • English
  • Chinese [Mandarin]
  • German
  • Japanese
  • Spanish
  • Vietnamese
  • Bicycles
  • Wheelchair accessible
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services

Facilities

  • Bar

Property views

  • Front desk [24-hour]

All Property Amenities

BarFront desk [24-hour]EnglishChinese [Mandarin]GermanJapaneseSpanishVietnameseBicyclesWheelchair accessibleFree Wi-Fi in all rooms!InternetInternet [LAN]Internet servicesWi-Fi in public areasFitness centerGardenGym/fitnessHikingMassageSpaSpa/saunaTicket servicesTours
Live Inventory1 room categories verified

Available Accommodations & Detailed Room Information

Comparing live rates for 2026-10-22 to 2026-10-24 (2 nights, 2 adults).

Most Popular Choice100% Non-SmokingFloors 12–18 (Guaranteed High Floor)

Best Available Room

Starting from
AED 372/ night
Best Available Room primary photo
1 Photo
Total Space (484 sq ft)
Max GuestsPer the selected occupancy
Bed ConfigurationAs allocated by the property
Panoramic Hanoi Skyline & Landmark View

This beautifully appointed accommodation offers an exceptional standard of comfort and quiet sophistication. Fitted with bespoke contemporary furnishings, floor-to-ceiling windows with acoustic double glazing and blackout draping, an oversized ergonomic workstation, and generous lounge seating, this room provides the ultimate sanctuary after exploring Hanoi.

Bathroom & Spa Features

  • Deep marble soaking bathtub with city/sea views
  • Separate glass-enclosed tropical rain shower
  • Dual marble vanity basins with lighted makeup mirror
  • Plush terrycloth bathrobes and designer slippers
  • Exclusive botanical bath amenities & Dyson hairdryer

Technology & Media

  • 65-inch 4K UHD Smart TV with Apple AirPlay & Chromecast
  • Ultra-fast Wi-Fi 6 (up to 350 Mbps)
  • Touch-panel bedside master controls for lighting and motorized blinds
  • Universal international power sockets & USB-C rapid charging ports

Refreshments & In-Room Comfort

Nespresso espresso machine with complimentary daily capsules
Artisan organic tea collection with temperature-controlled kettle
Laptop-compatible electronic digital safe
Whisper-quiet dual-zone climate control
Full-size iron and ironing board
Stocked refrigerated private minibar with crystal glassware
Ensuite bathroom

Choose Rate Plan for Best Available Room

Best Rate Guarantee
Standard Saver RateNon-Refundable

Best flexible rate for room-only bookings with direct Agoda confirmation.

Non-refundable discounted rate• Pay at hotel option available
AED 342/ night
AED 684 total (2 nights)
View Availability
Breakfast Included (Most Popular ⭐)Breakfast IncludedFree Cancellation

Includes full daily international buffet breakfast for all registered guests.

Free cancellation up to 48 hours before check-in (Risk-Free)• Pay at hotel option available
AED 372/ night
AED 744 total (2 nights)
View Availability
Executive VIP Club PackageBreakfast IncludedFree Cancellation

Includes buffet breakfast, afternoon tea, evening cocktail lounge, and priority check-in.

Free cancellation up to 24 hours before check-in
AED 476/ night
AED 952 total (2 nights)
View Availability

Guest Experience & Verified Ratings

Aggregated sentiment from 1,629 confirmed guest stays.

Cleanliness9.2 / 10
Facilities8.8 / 10
Location9.1 / 10
Service9.3 / 10
Value for money9.1 / 10

Recent guest reviews

Published by Agoda, Booking.com — shown unedited

KuldeepIndia • Couple
4.0 / 10
“Not value for money”

No proper ventilation, Windows not opening Smelling room I would not recommend to any one

Reviewed October 14, 2026 • Deluxe Double • via Agoda
SahilIndia • Group
3.6 / 10
“It’s a 2 star hotel”

Rooms are so small, wash basin area is open. No jet spray. Limited breakfast options.

Reviewed October 14, 2026 • Superior Double Room • via Agoda
JasonBusiness traveler
8.0 / 10
“Great time in great location best place to stay in HCMC”

Liked: Location and facilities

Disliked: Nothing

Reviewed October 13, 2026 • via Booking.com
SAIRAJapan • Couple
8.4 / 10
“High Cost-performance”

We have a good experience in staying in this hotel with a very high cost-performance. The location is good, a little bit far from the road so it would be much more quite than living in the old quarter area. The staffs are very helpful and nice. Breakfast was good, with a variety of choices. Highly recommended to stay in this hotel.

Reviewed October 12, 2026 • Superior Double Room • via Agoda
JoannaCouple
8.0 / 10
“Decent place for a short stay.”

Liked: Located on the fringe between French and Old Quarters. Quiet side of town. While the nearby streets were quiet during the night, it became alive in the morning with street vendors right outside the hotel. Room is kinda clean albeit tired looking.

Disliked: Both the toilet and shower rooms are constructed with frosted glass, too lack of privacy 🙁 Water will puddle out to the room after a shower, which is annoying. I wish they would put up a rack or hanger within the shower compartment for the towel.

Reviewed October 10, 2026 • via Booking.com
KokSingapore • Couple
8.8 / 10
“Thin walls”

Location is good but the walls are very thin, can hear the sounds in the corridor clearly. The toilet design is very weird and water seeps out.

Reviewed October 09, 2026 • Superior Double Room • via Agoda
TUANCanada • Couple
10.0 / 10
“Exceptional”

Nice place to stay

Reviewed October 08, 2026 • Superior Double Room • via Agoda
JINGYUChina • Solo traveler
10.0 / 10
“A Great and Perfect Travel Experience”

The hotel has a great location, very close to the city center. Every time I went out during the day, I could walk to wherever I needed to go, so I didn’t need to use Grab, which saved me some transportation costs. The breakfast was delicious, with a wide variety every day, and I was very satisfied each time. The front desk staff were very friendly and helpful, and they could accommodate certain specific requests. Housekeeping was excellent, and the room was very clean and hygienic. The facilities were also very new. The air conditioning worked well, so it wasn’t humid or stuffy, and there were no other strange smells. The hotel also has a rooftop bar, but due to my schedule, I didn’t have time to experience it, which was a pity. I’ll go again next time I have the chance. There are also a gym, a small pool, and lounge chairs on the terrace. The terrace is really a great place to relax and unwind. Overall, it was a great experience and I recommend it The hotel has a great location, very close to the city center. Every time I went out during the day, I could walk to wherever I needed to go, so I didn’t need to use Grab, which saved me some transportation costs. The breakfast was delicious, with a wide variety every day, and I was very satisfied each time. The front desk staff were very friendly and helpful, and they could accommodate certain specific requests. Housekeeping was excellent, and the room was very clean and hygienic. The facilities were also very new. The air conditioning worked well, so it wasn’t humid or stuffy, and there were no other strange smells. The hotel also has a rooftop bar, but due to my schedule, I didn’t have time to experience it, which was a pity. I’ll go again next time I have the chance. There are also a gym, a small pool, and lounge chairs on the terrace. The terrace is really a great place to relax and unwind. Overall, it was a great experience and I recommend it👍👍👍

Reviewed October 08, 2026 • Deluxe Double • via Agoda

Property Policies & Essential Guidelines

Standard check-in hours, cancellation windows, and payment guidelines.

Check-In / Check-Out
From 02:00 PM / Until 12:00 PM
Cancellation Terms
Cancellation terms are shown with the selected rate at checkout.
Children & Extra Beds
Infant 0-1 year(s): Stay for free if using existing bedding. Note, if you need a cot, it may incur an extra charge and is subject to availability. Children 2-4 year(s): Stay for free if using existing bedding.
Accepted Payment Methods
Payment is handled securely by the booking partner.

Guest policies from the property

Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot, it may incur an extra charge and is subject to availability.
Children 2-4 year(s)
Stay for free if using existing bedding.
  • All children are welcome.
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Good to know

Check-in/Check-out
Check-in from
02:00 PM
Check-out until
12:00 PM
Reception open until
11:59 PM
Getting around
Distance from city center
0,001km
Travel time to airport (minutes)
35
Airport transfer fee
550000 VND
Extras
Daily Internet/Wi-Fi fee
0 VND
Breakfast charge (unless included in room price)
200000 VND
The property
Year property opened
2018
Number of floors
10
Room voltage
220
Number of rooms
98
Most recent renovation
2024
Non-smoking rooms/floors
yes
Number of restaurants
1
Number of bars/lounges
1
License Id / Local Tax ID/ Entity Name
VAT
FromAED 372/ night
Live partner rate · no Gateera fee

Grand Cititel Hanoi Hotel & Spa

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Grand Cititel Hanoi Hotel & Spa
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