Recent guest reviews
Published by Booking.com, Agoda — shown unedited
“An upmarket hotel in a great location”
Liked: Incredible breakfast, very nice bar area
Reviewed October 11, 2026 • via Booking.com
“Exceptional”
Liked: Top tier service.
Disliked: Very congested area
Reviewed October 10, 2026 • via Booking.com
“A wonderful hotel, as befits the name Imperial.”
I stayed at a hotel in Seoul. This hotel is one I have been interested in for quite some time. Since it has a good cost-performance ratio for a 5-star hotel, I was a bit worried, but in reality, it was excellent. First of all, it has been renovated, so it has a classical luxurious atmosphere, and the furnishings are lovely. The rooms are spacious and comfortable. Everywhere in the hotel, you can see a sense of cleanliness. The breakfast restaurant is very bright, and the shelves displaying the food are promptly cleaned, even the spots where customers have spilled a little. The attentive demeanor of the restaurant staff is outstanding. The freshness of the vegetables and the taste of all the other dishes are excellent. On the first day, I got fully immersed in Korea's Chuseok holiday, and it took more than 30 minutes to catch a taxi from the station. Eventually, I had to take a bus in the rain, and even though it was close, I arrived at the hotel on foot, soaking wet. A hotel staff member I saw immediately ran over to help with my suitcase, which was a warm gesture. From the nearest station, it really takes about 5 minutes or less, so I highly recommend it.
Reviewed September 29, 2026 • Executive - 1 king size bed • via Agoda
“Our stay was enjoyable, easy to get around in Uber’s and not expensive. The hotel did have the luxurious feel!”
Liked: The room size, the cleanliness and the breakfast 😋
Disliked: The sauna was not working, very disappointing after coming from the Oisen’s in Japan.
Reviewed September 26, 2026 • via Booking.com
KIMSouth Korea • Family with young children
“It's good to go with children.”
Perfect for 11 and 8-year-old kids. We stayed in a residence type. I am satisfied with the cost-effectiveness. I heard on YouTube that residents can use the lounge, but please note that it is not available.
Reviewed September 25, 2026 • Residence Deluxe, Ideal for family - 1 bedroom with 1 queen size bed and 1 single bed • via Agoda
AnthonyAustralia • Couple
“What a beautiful hotel”
Loved the room and the grand lobby, amazing location in Seoul.
Reviewed September 14, 2026 • Deluxe - 1 king size bed • via Agoda
“If it's Seoul, this is the one choice!”
This is my favorite hotel in Seoul, to the point where I can't stay anywhere else! Every time I come to Seoul, I stay at this hotel. The room has a kitchen, so I can make late-night snacks, and the room service food is also very delicious! The location is great, and it's a hotel that taxi drivers definitely know. The receptionist can speak Japanese and was very kind, recommending good restaurants. The room is spacious, so I feel comfortable even after shopping a lot! I will come here to stay again.
Reviewed September 12, 2026 • Residence Studio - 1 king size bed • via Agoda
tJapan • Family with teens
“The hotel staff is kind.”
I was comforted by the smiles and kindness of the hotel staff from arrival to departure♪ Of course, the hotel has a classical feel from the lobby, and the rooms were spacious. The bathroom had a separate shower room and bathtub, allowing for a relaxing bath. The sauna was under renovation, so I couldn't enjoy that, but I was able to spend time peacefully in my room. The breakfast was delicious too♪
Reviewed September 12, 2026 • Deluxe - 2 super single beds • via Agoda