Grand Serendib Hotel

Beautiful hotel and wonderful roof top restaurant

Amazing pool view

Liked: We had a wonderful time here. The views are absolutely stunning, the staff are friendly and helpful, and the food and drinks were excellent. We especially loved the rooftop restaurant and the team of chefs. Joining the staff for the Christmas cake mixing was also a lovely experience and made our stay even more memorable.

Disliked: The rooms are starting to feel a little old and worn and could benefit from refurbishment. There was also an unpleasant stale smell in our room during the rainy weather, which affected our comfort despite the room being cleaned. As we visited during a very wet period, we were unable to fully enjoy some of the facilities, and there were occasions when there were a lot of insects. However, given the property's natural setting and the amount of rain, this is something guests should probably expect and prepare for.

Average stay. Room and hotel amenities were kind of underwhelming compared to the photos. However, the hotel crew was lovely.

Liked: Good location, great staff, good breakfast, infinity pool overlooking the scenic mountains and the city.

Disliked: Nothing

Liked: The staff are very friendly and helpful The view was outstanding The cleanliness is 10 out of 10 The restaurant on 4th floor got a great view and lovely food I used the laundry service and was quick Big thanks to the receptionist who checked me in was really amazing

Liked: Staff and location

Disliked: Nothing serious just the balcony window style not providing the best sound isolation

Grand Serendib has beautiful rooms, a great breakfast and stunning views. The service was good, but slow at times. The internet speed, unfortunately, was not at the level of a 5* hotel.