Recent guest reviews
Published by Booking.com, Agoda — shown unedited
“Excellent”
Liked: Exelent
Reviewed October 19, 2026 • via Booking.com
“Very pleasant facility, great view from rooms, right by the dock, easy walk to the city & Beatles museums”
Liked: Room services & breakfasts are absolutely amazing. Things are done immediately upon request.
Disliked: I would like to see the restaurant opens later than 9 pm, or the room services menu has more FOOD CHOICES, other than pizza. We got back one night around 9:40 pm, exhausted, found restaurant closed, room services only has pizza available…
Reviewed October 06, 2026 • via Booking.com
“The location is amazing but the hotel deserves only 3 stars”
Liked: The location
Disliked: Every thing in the room is damaged. There was a sound of electricity in the Electricity plugs if you open the tv or use any of the plugs
Reviewed September 21, 2026 • via Booking.com
KristieUnited Kingdom • Couple
“Perfect”
Cannot fault this hotel,, great location, clean spacious rooms, amazing bed, the breakfast is also 10/10! We are trying a few hotels in Liverpool as our son is there at uni and this one so far is the best!
Reviewed September 17, 2026 • King Guest Room • via Agoda
AtinukeFamily with young children
“Excellent stay, the staff were very pleasant and nice. Loved the Lego corner for the kids, quite thoughtful especially w”
Liked: The perfect location. A One minute walk from the Q one car park, very central, had the upside down house next to it as well as the mall.
Reviewed August 22, 2026 • via Booking.com
“Exceptional”
Liked: Location clean hospitality
Reviewed August 09, 2026 • via Booking.com
“Excellent”
Liked: The location and the hotel.
Reviewed August 06, 2026 • via Booking.com
“Not level of even 4 star hotel!”
Liked: Only Good location
Disliked: My reservation was suite! I didn’t like the following: 1- Long waiting and late check in and not considering tiredness of travelers when arrive the hotel. 2- Reception staff not supportive. 3- No quick response. 4- Room service bad. 5- Air conditioning not working properly. Last time to stay in this hotel.
Reviewed July 31, 2026 • via Booking.com