Recent guest reviews
Published by Booking.com, Priceline.com — shown unedited
“Fabulous hotel great location, really helpful staff.”
Liked: Breakfast was really good. All the shared areas within the hotel were really well designed, beautiful decor and very comfortable
Disliked: The fact you couldn’t take drinks out onto the terrace
Reviewed October 01, 2026 • via Booking.com
“Exceptional”
Liked: Clean rooms and common areas, secure entry ways, friendly staff
Reviewed September 25, 2026 • via Booking.com
“Excellent”
Liked: Great accomodations
Disliked: Traffic noise
Reviewed September 14, 2026 • via Priceline.com
“Acceptable”
Disliked: Parking cost $ 14.00 and when we came back to the hotel around 10:00, we were jerked around between three lots. Never again.
Reviewed September 02, 2026 • via Booking.com
“1. Regarding safety, employees reinforced training is needed. 2. Each rooms condition should be chec”
Liked: So so.
Disliked: 1. Fire alarm and Inadequate guide of staffs and no explanation after resetting of the fire alarm. Guests should understand by themselves.No apologize and detail explanation on the safety. They are not educated regarding safety. 2. Doves or cats crawling and my room 634 was noisy and sometimes it gave me the chills.3. Main approach road was closed and I was guided by kind policeman.
Reviewed July 17, 2026 • via Booking.com
“Highly recommended”
Liked: The room was excellent and equipped with everything I needed. It was spacious and very clean. The hotel overall is great, and it was very convenient to have a bar, restaurant, and gym on site. The reception staff were lovely and always ready to help.
Disliked: The Breakfast, and it was a bit noisy from the roads nearby
Reviewed June 13, 2026 • via Booking.com
“Above average”
Liked: Ok Location!
Disliked: Having To Pay For Parking Is A Minus Also Parking Was A Hassle Also Utensils At Breakfast Were Not So Clean Also The Juice and Milk Tasted Old. The Ladies At The Front Desk Were Rude And Not Very Knowledgeable At The Check In Process.
Reviewed June 09, 2026 • via Booking.com
“I am upset and frustated with staff the way they handled my stay and payment.”
Liked: Its a beautiful hotel with a 5 mins walk to Convention center. But the front staff and management is terrible and not really friendly and are lazy. First, They double charged me. Even though, hotel charges were paid by Booking.com, they took the payment on the day of my arrival. When asked to confirm the payment, they blindly denied it. Then they charged me another payment while returning the first one they took on the day of arrival. In conclusion, they doubled charged me, in addition to taking payment from Booking.com. Now, I am back and forth with Booking.com to recover my payment from them! I will not book this hotel for my future trips.
Disliked: Its just that when you crossing the bridge between hotel and downtown and the Convention Center, the homeless people sleep under bridge passage which makes scary to walk through them early in morning while they are sleeping.
Reviewed May 13, 2026 • via Booking.com
