Recent guest reviews
Published by Booking.com — shown unedited
“Good for few days”
Liked: Very nice rustic hotel. Rooms were spacious and very comfortable
Disliked: Its far from the city, the breakfast is not vegan nor vegetarian friendly which was a big shame, specially since you have big days while being there
Reviewed April 28, 2026 • via Booking.com
“great place to spend a few days. Close to the lake and the bird reserve, nice walk to town.”
Liked: charming, big rooms, quite, lots of light
Reviewed April 25, 2026 • via Booking.com
“Not much comfort, hotel is in a bad condition.”
Liked: It is hard to say. considering the condition of the hotel, where there is no carpet, it is clean.
Disliked: The hotel is in a bad condition, needs lots of maintenance. Pictures do not reflect reality. The carpet in the room belongs to trash bin. The matress is through, the beddings are old WC and the sink both were dripping water making a consistant noise. Two lights in the room have loose contact and blicks. Socket on the wall are coming out with the charger. Minimum breakfast options. The staff did not seem to care. We arrived a bit earlier than the check in time, it is a low season, hotel did not have many guest, but they kept us waiting until after 14.00 to check us in. We stayed in 5 different hotels in patagonia, The quality of this one is way behind the other ones.
Reviewed April 17, 2026 • via Booking.com
“Not a good experience for some place to relax.”
Disliked: Poor breakfast choices. Very old mattress. Water in bathroom was sporadic.
Reviewed March 18, 2026 • via Booking.com
“A lovely but brief stay in this hotel - the staff were super helpful organising our visit to the glacier, and the room w”
Liked: We liked the lovely staff and excellent room condition.
Reviewed March 16, 2026 • via Booking.com
PIOTRFamily with young children
“Friendly & quiet place very close to the bird reserve”
Liked: The staff was super friendly and very helpful. The place is quiet, clean and a good value for money. We recommend ordering a plate of tapas for two and malbec wine for a perfect evening on their terrace!
Reviewed February 27, 2026 • via Booking.com
“Wonderful experience.”
Liked: The front desk staff, Luz and Juana especially, were incredibly kind and helpful. Luz very patiently helped me coordinate tours and answered all of my various questions. They could not have been better. I loved the building, the setting and my view of the garden. The location was also excellent even though the main tourist street was a 10 minute walk, the lake was only a block away.
Disliked: Another guest and I did something to upset the owner, who had the opportunity to nicely express his disapproval, but chose to be very rude and ugly instead.
Reviewed February 24, 2026 • via Booking.com
PaulaFamily with young children
“Excellent”
Liked: Friendly staff, nice breakfast, comfortable rooms, nice views to the lake.
Disliked: Rooms were slightly smaller than expected and toilet without window.
Reviewed February 21, 2026 • via Booking.com
