Recent guest reviews
Published by Booking.com — shown unedited
“Had a goot time.”
Liked: Nice place in city centre
Reviewed September 13, 2026 • via Booking.com
“5 Stars: Pure Luxury, Perfect Location, Unmatched Service”
Liked: Pure luxury in the heart of Old Town. The apartments are gorgeous and huge, the location is unbeatable, and the staff treats you like royalty. Truly a incredible find in Warsaw!
Disliked: Nothing at all, everything was absolutely flawless
Reviewed September 07, 2026 • via Booking.com
JohnFamily with young children
“Very nice, reasonable, close to the old city”
Liked: Very nice ornate hotel and room. Great shower and provided toiletries. Breakfast at the on site restaurant had a huge selection of buffet for 50zl, and a menu of more.
Disliked: Bathroom smelled like sewer, guy bringing us to the room seemed brand new
Reviewed September 01, 2026 • via Booking.com
“Excellent”
Liked: beautiful big rooms
Disliked: Staffing at the reception was low. We waited 45 minutes to check in
Reviewed August 27, 2026 • via Booking.com
“I enjoyed my stay”
Liked: The staff is very nice, room is good size. Bed comfortable and spacious bathroom. Excellent location
Disliked: All was good
Reviewed August 11, 2026 • via Booking.com
“Acceptable”
Liked: Nice location Nice building Nice bedroom
Disliked: Staff unwelcoming Hotel empty and cold
Reviewed July 17, 2026 • via Booking.com
“Pleasant stay in an elegant and comfortable room in excellent location.”
Liked: Comfortable and pleasantly appointed room, professional staff, excellent location.
Reviewed June 30, 2026 • via Booking.com
“Definitely not worth the money paid”
Liked: The furniture was pretty
Disliked: There were only 18°C in the room, and the air conditioning was not working in heating mode. We were cold throughout the entire night. The room service did not work as expected. The hotel claims that food is available from 10:00 PM to 5:00 AM, but the only option offered was a Greek salad. The breakfast was extremely poor, with a very limited selection of food. The quality of the items available was also below expectations. The hotel is not worth the money. The restaurant closes very early; when we arrived at 9:20 PM, the kitchen was already closed and no food was available. The carpet in the room should be cleaned more thoroughly, especially for a 5-star hotel. Professional carpet cleaning should be carried out regularly, at least once a week. Overall, this hotel does not meet the standards of a 5-star property.
Reviewed June 04, 2026 • via Booking.com
