Hotel Boutique Bovedas de Santa Clara By Accor

Es un verdadero hotel boutique con los amenities propos de un hotel de lujo.

Liked: Rooms are spacious, minimalist and comfortable. The service at Santa Clara is great and the breakfast is excellent.

Disliked: There are discrepancies in the services offered to the guests. For example, my family was offered the day trip to the Sofitel property in Baru by the staff in Santa Clara. Then when we booked the service in Bóvedas they said it was fully booked for the next days. We came back to Santa Clara and they were able to book it without complaint. When we explained this as the reception in Bóvedas, the staff never apologized or tried to explain the situation. It was rude and made my family felt uncomfortable. A boutique hotel should always make feel their guests with respect and hospitality. That is their utmost priority. Not like they are doing guests a favor. Otherwise there is no hospitality altogether.

Liked: Breakfast is simply amazing

Liked: Everything

Disliked: Nothing

Liked: Location and staff.

Liked: Quite big and clean white rooms. Facilities are a mix between colonial and Modern style. Close distance to Serrezuela mall and the city wall. Breakfast was really good as always.

Disliked: Breakfast is in another hotel so you have to walk a block to get it.

Liked: Breakfast in the Hotel Santa Clara was spectacular and it was a real bonus to have access to its facilities, including the beautiful swimming pool. The Bovedas de Santa Clara itself was lovely and we have a beautiful and very spacious room which easily accommodated all six members of our family. I would definitely recommend this place.

Disliked: Nothing.

Liked: Loved the location, the facilities, the staff and the size of the room.

Disliked: Air conditioning not strong enough to counteract the heat of the roof. I suggest they place another air conditioning on the second floor as the central air does not cool it enough. My baby was hot and sweaty and so were we.