Recent guest reviews
Published by Booking.com, Agoda — shown unedited
“Great price, good hotel and great location”
Liked: Room was a good size, ac was cold, nice cafe and bakery. Decor was nice, good hot water.
Disliked: Really could not stay up late in lobby because it's right next to rooms and noise gets through. No elevator. Key has a huge tassle that made it very cumbersome to carry. Toiler closet is very small and door opens in. You have to really plan your way in. Not unique to this hotel, the body soap is crap. You never get an lather out of it.
Reviewed October 23, 2026 • via Booking.com
“Friendly staff, great location, and cozy shared spaces. Room vibes are okay.”
Liked: The location is great, the staff are friendly and helpful, and the courtyard and cafe have a nice atmosphere.
Disliked: The room smelled musty and is quite dark.
Reviewed October 07, 2026 • via Booking.com
“It was a pleasure…”
Liked: Vintage..
Reviewed September 23, 2026 • via Booking.com
HSIAOTaiwan • Business traveler
“Stay with comfort.”
Pretty good location and wonderful cleanliness. It will be fantastic if got a gym.
Reviewed September 23, 2026 • Standard Single Room • via Agoda
“Great location, nice room and helpful staff”
Liked: Convenient location, nice room, quiet, excellent and friendly staff, Santiago at the front desk was super helpful. Nice coffee shop in the hotel, convenient for breakfast.
Reviewed August 24, 2026 • via Booking.com
YiHong Kong SAR, China • Couple
“Good location and beautiful hotel”
Good location. Clean and tidy. The room is big and comfortable.
Reviewed August 21, 2026 • Junior Suite • via Agoda
“Exceptional”
Liked: Excellent location, spacious room, extremely friendly and helpful staff, nice cafe attached to hotel serves very good coffee and nice breakfast. Hope to come back and spend more time in Puebla!
Reviewed August 20, 2026 • via Booking.com
“I love this place, the architecture is inspiring, not to mention the wonderful staff!”
Liked: I didn't eat breakfast there. The location in the center of the historic district is great, convenient to what I needed to do. The wonderful Museo Ampara is right next door!
Disliked: I have no complaints
Reviewed July 25, 2026 • via Booking.com