Hotel Calmo Hamilton

Booked 7 nights in this hotel, check into 1st room, aircon not working. Changed to 2nd room, saw 2 cockroaches within 30mins. Decide to runaway from this hotel as unlivable. Eventually booked another hotel opposite and forfeited the 7 nights stay cost for hotel calmo Singapore as non refundable. It’s total terrible and nightmare for me. Luckily I manage to get another hotel around midnight time.

The overall hotel interior felt quite spooky and poorly maintained. The hallways were narrow, and the carpets looked old and dirty rather than clean and well-kept. The carpet inside the room was also noticeably dirty. Although the room had a window, it couldn’t be opened at all, so having a window made little difference. Housekeeping was not automatic either—you need to inform the front desk if you want your room cleaned. What bothered me most was the atmosphere at night. There were frequent loud door slams and people talking loudly in the hallway at different hours, which made me feel uncomfortable and somewhat unsafe.

One of the most peaceful budget hotel in the area eventhough we can hear the next door neighbor Busy noise but overall was ok the staffs was very welcoming and friendly

The location was perfect, amenities was all there, staff was amazing

Dirty carpet, roaches in shower, and blood stain on bathroom wall and tissue box by the nightstand. Need I say more?

The Aircon compressor is ridulously at the balcony,and what felt was miserable hot air. Paid much for balcony ambience just to feel hot air blown by a giant hair dryer. Absurd.

Staff there is slow and rude.

I don't even stay for a single night here due the bad room condition and poor things Agoda decided to not refund my money. Room has a such bad smells from the damaged walls. Very unhealthy for the lungs.. And when I approached the receptionist, told them that I couldn't stay in that room. Asked to change the room or upgrade! First of all he said "if you want upgrade you can check the room first " and he handed me a key. Before I go to check the room I asked him ho much to upgrade please? He said "roughly SGD 45" then I go and check the room. Once I return to the FO and give SGD 150. He suddenly said the rate has changes from 45 became SGD 99. I feel unsecured for the health and guard with the kind of staff. I go checkout out immediately. And book another hotel in the same date from Agoda side too. But unfortunately Agoda couldn't understand the position even send some proof. Please don't ever waste your money on this app. They have very bad responsibility. They put the the deal for very bad hotel conditions. Germs and bad smells. Even you not sleep there and give them evidence the will not give a fak with your money. Don't trust them please safe your mood and money... Too bad it's like you buy a cat in the blind bag which is you never know that cat alive or dead then your money just gone that easy