Hotel Granvia Kyoto

Guest policies from the property

• All children are welcome.
• Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

• Children 0-6 years old stay for free if using the existing bed.
• Guests must be at least 18 years old to access the indoor pool, sauna, jacuzzi, wellness club, and gym. It is subject to an additional fee of JPY 1,100 per day. Complimentary use of pool and fitness facilities is available for guests staying on the Granvia floors and in the Suite rooms.
• Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested onsite for child. For further details, please contact the hotel directly.
• Policy: Accommodation Tax The accommodation tax is not included in the room rate and must be paid at the property. Tax is charged per person, per night, based on the room-only rate (excluding meals and other items such as consumption tax). Tax rates: Room rate under JPY 6,000: tax JPY 200 Room rate JPY 6,000 to under JPY 20,000: tax JPY 400 Room rate JPY 20,000 to under JPY 50,000: tax JPY 1,000 Room rate JPY 50,000 to under JPY 100,000: tax JPY 4,000 Room rate JPY 100,000 or more: tax JPY 10,000
• When booking more than 5 rooms, different policies and additional supplements may apply.
• -------------------------- From May 8, 2023, the property's employees will respect the independent choice of each individual and voluntarily decision to wear a mask.
• If the name on the guest's passport is different from the name on the reservation, we may not be able to accommodate you. We apologize for the inconvenience, but please make sure to register the full name of the guest on the reservation as it appears on the guest's passport. If you did not register the guest's name at the time of reservation, please change the guest's name on the confirmation page of the reservation details.We prohibit the resale of reservations to others, or any reservation activities deemed for commercial purposes.
• Notice Regarding Temporary Power Outage Due to Electrical Equipment Inspection We will be conducting electrical equipment inspections as required by law on the dates listed below. Due to these inspections, power will be temporarily cut off to the hotel’s facilities and equipment during the following times. We apologize for any inconvenience this may cause and appreciate your understanding. For guests staying on Tuesday, January 19, 2027: Power outage in guest rooms: Wednesday, January 20, 2027, 1:30 AM – 5:40 AM ● For guests staying on Tuesday, February 2, 2027: Power outage in guest rooms: Wednesday, February 3, 2027, 1:00 AM – 5:40 AM Examples of facilities unavailable during the power outage: TVs, refrigerators, lighting, electrical outlets, internet service (wired and Wi-Fi), toilet flushing, air conditioning, elevators, and all other electrical equipment. *Please note that the duration of the outage may vary slightly depending on the progress of the work.

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