Hotel Hamburg Stadtzentrum

The hotel is ideal for an overnight stay if travelling by train as it is just an easy 10 minute walk from Hamburg's main station. However, the hotel is located on a long street which at night is populated by drug dealers, drug addicts and prostitutes. There were sex shops and a dodgy looking 'adult' cinema very near the hotel building. We witnessed drug deals being carried out, drugs being used including heroin being injected and drug users slumped in doorways even though there was a large police van parked on the street and it was a very scary experience. However, daytime this street is transformed and there are a range of shops including many with outdoor stalls displaying fruit and veg so safe during the day, the hotel had a lift servicing 4 floors but our floor was reached via final flight of stairs and in the hotels roof space. The room was an OK size, clean and comfortable but a bit of a tight squeeze. Our room was quiet so slept weel. IAn adequate cold buffer breakfast was served and was of good quality. Hotel staff were friendly and efficient and would recommend the hotel for an overnight stay if you can handle the night time street 'experience'.

Breakfast was great. Bed and pillows very good. A bit noisy from people on the street.

The hotel itself was fine and the breakfast very good. The location is practical...next to train station. But the walk to get there is through a lot of unpleasantness. But we were fine.

Stayed on the fifth floor where the elevator stops only at the fourth floor, so have to walk up the stairs. This can be troublesome for heavy luggage travelers. The hotel does not have an aircon. Not far not near from the central station but the area nearby the hotel has lots of immigrants and drug addicts.

Liked: Hi, the only thing I can say is the breakfast was the only thing that was ok.

Disliked: The cost of 1 night is overpriced for the stay and the conditions of the hotel. For starters the booking pictures are 100% different as to what I found in the hotel, this meaning you are miss leading your clients. It stated the room has its own bathroom but it did not and it was a shared bathroom for all the rooms on that floor. The room had a funny smell inside; I had to open the windows during the night. The size of the room is less than half of what was noted in the booking, the access to the hotel is not easy, the hospitality at the reception is not the best as well. In general, I will not recommend this hotel to no one ever. I was with the idea of just leaving and making a complaint and request a refund, but due to work related timeline I did not have time to be changing and looking for another place.

The hotel is very close to metro station. It’s in a rough area with a lot of activity at night but the room was nice and very quiet. Breakfast and WiFi were good too.

Liked: Freindly staff

The hotel itself was very good. It's in a convenient location, just a short walk from Hamburg Central Station, making it easy to get around the city. The rooms were clean, comfortable, and well maintained, and the staff were friendly, welcoming, and helpful throughout my stay. The only downside is the immediate area around the hotel. The street outside had a noticeable presence of drug dealers and prostitutes, especially in the evening, which made it feel uncomfortable and somewhat unsafe. This is, of course, not the hotel's fault, but it's something future guests should be aware of when choosing the location. Overall, I had a pleasant stay thanks to the hotel's cleanliness, excellent staff, and convenient location. If you're comfortable with the neighborhood or plan to use it mainly as a base for sightseeing, it's a good choice.