Recent guest reviews
Published by Agoda — shown unedited
AngelaIndonesia • Family with young children
“Tidak sesuai ekspektasi 😌”
Pelayanan staff kurang banget. Di awal check-in, receptionist tanya oke gak kalo kamarnya yang hadap pemandangan bukit, tanpa ada info lainnya. Sebagai tamu kita pikir okelah pemandangan bukit, ternyata GONG pas masuk kamar bukitnya jalanan masuk hotelnya dan gak ada pemandangan bukit lainnya yg real bukit, wkwkwk NGAKAK. Pas komplain, receptionist bilang udah gak ada kamar lain lagi dan defensif dgn bilang “kan ibunya udah oke tadi pas di tanya pas check-in”, like WHATTT responnya gitu. Sejak kapan jalanan masuk hotel yg terjal itu masuk kategori pemandangan bukit??!!.. Pas masuk kamar AC nya juga rusak, gak nyala, telpon ke front office katanya teknisi akan dateng buat cek, sampe setengah jam ditungguin juga gak dateng2 itu teknisi, telpon lagi ke front office bilang kalo kita uda kepanasan banget di kamar baru 10 menit kemudian dateng teknisinya. Ditambah lagi pas breakfast staff greeter nya info tidak boleh bawa stroller bayi masuk sampe berkali2, padahal kita aja belom jalan masuk ke dalem resto breakfast nya. Trs ternyata pas kita masuk, meja sebelah kita bawa stroller bayinya masuk, WKWKWK bikin aturannya gimana coba. Minta baby chair juga lama banget dianterinnya, sampe 3x minta baru dikasih. Really not recommended hotel ever, bagus namanya doang, overrated.
Reviewed November 03, 2026 • 1 King Standard • via Agoda
HarryIndonesia • Family with young children
“it's in my fave hotel to stay list”
new hotel, beautiful design, easy check in/out, friendly staff, had good breakfast with vast selection, great bathroom and bed...took 30mins to Braga area during sat nite
Reviewed November 02, 2026 • 2 TWIN PREMIUM • via Agoda
“Exceptional”
We have a pleasant stay! Love our bf time
Reviewed October 29, 2026 • Standard Room • via Agoda
“Nice stay”
Nice vibes, the staff is friendly, the room is clean, overall all good
Reviewed October 29, 2026 • 1 King Premium City View • via Agoda
“The best of the best hotel”
Very good very nice hotels
Reviewed October 27, 2026 • Standard Room • via Agoda
MIndonesia • Family with young children
“Menang Modern, fasilitas di weekend ya seadanya. 😁”
Buat *** Platinum dan gak Punya Tier Di *** untuk harga segini better *** ya. But cukup Ok lah untuk kawasan dago. *** helpfull banget
Reviewed October 26, 2026 • 2 Twin Standard City View • via Agoda
“Amazing place for staycation”
All member of my family have pleasant holiday in Indigo. We are very satisfied. Thank you Indigo
Reviewed October 24, 2026 • 1 King Standard • via Agoda
“Satisfied and okay with the service.”
This is our third time staying at Indigo Hotel Bandung. Given our previous experiences, we did not hesitate to choose Indigo, but this time we encountered a situation where the bedroom was not a single king bed but a double, and this was uncomfortable for us, so we had to pay extra for a single king bed.
Reviewed October 22, 2026 • Standard Room • via Agoda