Recent guest reviews
Published by Booking.com — shown unedited
JudiFamily with young children
“This is an outstanding hotel, absolutely beautiful and the most superb service and location!”
Liked: Stunning hotel, excellent service, beautiful room and gorgeous view, surpassed all expectations! We loved every minute. The restaurant and dining experience was very special and definitely 5 star!!
Disliked: Nothing!
Reviewed October 24, 2026 • via Booking.com
“Would stay here again”
Liked: Beautiful property; great location
Reviewed October 06, 2026 • via Booking.com
“Beautiful hotel, fantastic location. Will definitely return.”
Liked: Beautiful hotel. Excellent staff, food and room.
Disliked: Breakfast was a little slow when you are rushing for tours.
Reviewed September 21, 2026 • via Booking.com
“Very pleasant except the concierge experience”
Liked: The property hold his reputation. It was a very pleasant stay
Disliked: We stayed at the Londra for two nights and the location is fantastic — right on the water, close to San Marco, and the rooms and service inside the hotel were genuinely nice. That part of the stay was excellent. Where we ran into trouble was with the concierge desk. We arranged a private water taxi transfer through the concierge and were originally planning to arrive via Fusina, but had a last-minute change of plans and ended up arriving from Tronchetto instead — a much closer pickup point. Despite the shorter distance, we were charged the exact same €300, nearly double the going rate for that route. That inconsistency made it clear the price wasn't based on the actual transfer at all. We also asked the concierge for a restaurant recommendation and were sent to what turned out to be a clear tourist trap — mediocre food at inflated prices, the kind of place that thrives on commission referrals rather than repeat customers. The hotel itself deserves its reputation, but I'd recommend arranging your own water taxi in advance and doing your own restaurant research (or asking for "where locals eat") rather than relying on the concierge for either.
Reviewed September 13, 2026 • via Booking.com
“Outstanding stay, highly recommend”
Liked: Incredible location, a luxurious stay with wonderful staff
Disliked: Our room was next to a lift and could get a touch noisy but otherwise perfect
Reviewed September 09, 2026 • via Booking.com
“Magical”
Liked: Great Location, Beautiful Hotel & Friendly Professional staff
Disliked: Breakfast Food choice could be better
Reviewed September 08, 2026 • via Booking.com
“I absolutely loved my stay! Everything was wonderful from start to finish.”
Liked: The breakfast and presentation were excellent, and the staff were absolutely amazing. We had a wonderful experience.
Disliked: Nothing
Reviewed August 21, 2026 • via Booking.com
“Magical views over the laguna”
Liked: We loved everything about this place and in particular the view over the laguna
Disliked: nothing
Reviewed August 06, 2026 • via Booking.com
