Grupotel Los Principes And Spa

Liked: The food was amazing, the room was spacious, with a large bathroom, close to the sea, - enjoyable.

Disliked: They need to focus more on cleanliness, especially in the restaurant and at the gym - which needs improvements asap (mandatory). Being located on the seafront, you must have a space designated for breakfast and dinner outside, under a clear sky, on a terrace. It is impossible to eat inside when there is so much space, so much to see, so close to the beach, so much sun, and such beautiful weather. The wellness area it is not always open, and sometimes you have to ask at the reception so they can open it for you, even though the schedule confirms its availability. Also, there is a towel exchange fee; you pay 1 euro every time you change the beach towel outside of 2 days a week, new to us, never experienced this. The pool outside need improvements, as well. There is so much potential to this hotel, the view is amazing, the location is wonderful, but you must invest a little bit.

Liked: Location, staff and cleanliness.

Disliked: Breakfast repeats itself every day. It could vary more

Liked: There were really serious issue with cleaning (bath/towels), we can’t open the window during night due to pollution

Liked: Good location, easy to park, lot of restaurants and shops near by. Very good beach and sun bathing area. Very rich breakfast.

Liked: Location at the beach

Disliked: Super expensive for an all inclusive hotel

Liked: We had an amazing stay! There are two main reasons why I would highly recommend this hotel: 1. Staff: David at reception was absolutely amazing! His calm nature, kindness, positive attitude, and genuine hospitality really stood out and made our stay even better. A huge thank you to him! Our housekeeper was also incredibly thoughtful — I only regret that I didn’t ask for her name so I could mention her personally. 2. Location: The hotel is beachfront and, in my opinion, in one of the best locations in Playa de Muro. The water is incredibly clear and beautiful, and there is a large grassy area right in front of the beach with plenty of sunbeds. It’s the perfect setup for relaxing while being just steps away from the sea. We truly enjoyed our stay and would definitely come back!

Disliked: Both the breakfast and dinner buffets were great, with a good selection of food. The only small improvement I would suggest is to make sure all dishes are clearly labelled, as the names/descriptions were missing for some of the dishes.

Liked: We booked a large room, but as regular guests they upgraded us straight to a suite. And that suite completely smashed every expectation for a four-star hotel. Beautiful, spacious, properly premium. Staff were pure gold – friendly, sharp, made everything effortless. Overall? Solid all the way. Nice pools, beach right there, clean and comfortable. Would return without thinking twice.

Liked: Close to the beach

Disliked: Average food