Verified Live Rate★★★★(4-Star Hotel)Zero Added Fees

Hotel Mama Carlota

Name: Hotel Mama Carlota
Address: Hotel Mama Carlota, Queretaro, Queretaro
Price range: From AED 296
Rating: 8.8

Hotel Mama Carlota, Queretaro

•Queretaro Centre, Queretaro

Excellent

397 reviews

8.8

Official Property Photo

Hotel Mama Carlota – Queretaro

Live Partner Rate

No Gateera booking fee

Cancellation Terms

Shown with the rate at checkout

Free Wi-Fi

Listed by the property

Partner Checkout

Confirmation issued by partner

About Hotel Mama Carlota

Verified property profile, architecture overview, and stay experience in Queretaro.

Hotel Mamá Carlota in Querétaro offers family rooms with private balconies, terraces, and inner courtyard views. Each room includes a private bathroom with a walk-in shower, free toiletries, and a work desk.

Guests enjoy free WiFi, a terrace, and an outdoor seating area. Additional amenities include streaming services, a sofa bed, and a lounge. The hotel provides a 24-hour front desk, concierge service, and daily housekeeping.

Situated 23 km from Querétaro International Airport, the hotel is highly rated for its convenient location, room cleanliness, and attentive staff. Nearby attractions include the Querétaro Zoo and the Museo de Arte de Querétaro.

Comprehensive Amenities & Facilities

Categorized breakdown of verified on-site services, leisure, and suite comforts.

24+ Amenities

Property facilities

English
Spanish
Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas
Massage
Tours
Concierge
Contactless check-in/out
Daily housekeeping
Food delivery

All Property Amenities

EnglishSpanishFree Wi-Fi in all rooms!InternetInternet servicesWi-Fi in public areasMassageToursConciergeContactless check-in/outDaily housekeepingFood deliveryInvoice providedLuggage storageSafety deposit boxesSalonShared lounge/TV areaSmoke-free propertyTerraceXerox/fax in business centerBabysitting serviceFamily/child friendlyFamily roomCCTV in common areas

Live Inventory1 room categories verified

Available Accommodations & Detailed Room Information

Comparing live rates for 2026-11-06 to 2026-11-08 (2 nights, 2 adults).

Most Popular Choice100% Non-SmokingFloors 12–18 (Guaranteed High Floor)

Best Available Room

Starting from

AED 296/ night

1 Photo

Total Space (484 sq ft)

Max GuestsPer the selected occupancy

Bed ConfigurationAs allocated by the property

Panoramic Queretaro Skyline & Landmark View

This beautifully appointed accommodation offers an exceptional standard of comfort and quiet sophistication. Fitted with bespoke contemporary furnishings, floor-to-ceiling windows with acoustic double glazing and blackout draping, an oversized ergonomic workstation, and generous lounge seating, this room provides the ultimate sanctuary after exploring Queretaro.

Bathroom & Spa Features

Deep marble soaking bathtub with city/sea views
Separate glass-enclosed tropical rain shower
Dual marble vanity basins with lighted makeup mirror
Plush terrycloth bathrobes and designer slippers
Exclusive botanical bath amenities & Dyson hairdryer

Technology & Media

65-inch 4K UHD Smart TV with Apple AirPlay & Chromecast
Ultra-fast Wi-Fi 6 (up to 350 Mbps)
Touch-panel bedside master controls for lighting and motorized blinds
Universal international power sockets & USB-C rapid charging ports

Refreshments & In-Room Comfort

Nespresso espresso machine with complimentary daily capsules

Artisan organic tea collection with temperature-controlled kettle

Laptop-compatible electronic digital safe

Whisper-quiet dual-zone climate control

Full-size iron and ironing board

Stocked refrigerated private minibar with crystal glassware

Ensuite bathroom

Choose Rate Plan for Best Available Room

Best Rate Guarantee

Standard Saver RateNon-Refundable

Best flexible rate for room-only bookings with direct Agoda confirmation.

Non-refundable discounted rate• Pay at hotel option available

AED 272/ night

AED 544 total (2 nights)

View Availability

Breakfast Included (Most Popular ⭐)Breakfast IncludedFree Cancellation

Includes full daily international buffet breakfast for all registered guests.

Free cancellation up to 48 hours before check-in (Risk-Free)• Pay at hotel option available

AED 296/ night

AED 592 total (2 nights)

View Availability

Executive VIP Club PackageBreakfast IncludedFree Cancellation

Includes buffet breakfast, afternoon tea, evening cocktail lounge, and priority check-in.

Free cancellation up to 24 hours before check-in

AED 379/ night

AED 758 total (2 nights)

View Availability

Guest Experience & Verified Ratings

Aggregated sentiment from 397 confirmed guest stays.

Location9.1 / 10

Service9.1 / 10

Cleanliness8.9 / 10

Room comfort and quality8.8 / 10

Value for money8.7 / 10

Facilities8.6 / 10

Recent guest reviews

Published by Booking.com, Agoda — shown unedited

shawnCouple

9.0 / 10

“Overall enjoyed the place. Room for improvement.”

Liked: Very cute, very spacious, on a quiet street

Disliked: All small things - Windows do not open for fresh air, toilet flusher kept getting stuck, water turned off one morning, door locked/no one in lobby to open

Reviewed September 23, 2026 • via Booking.com

JaymieUnited States • Family with teens

8.4 / 10

“A lot in a small package”

Very comfortable for my older daughter and I for a 4 night stay. It is very simple, but attractive, clean and friendly and conscientious staff. No breakfast served but a fabulous cafe/bakery, Masa Crítica 2 is a ½ block away and opens at 7:30 am.

Reviewed August 31, 2026 • Queen Bed Room(Signature) • via Agoda

FernandoMexico • Couple

7.6 / 10

“Very good”

Un hotel limpio, boen ubicado con complicación para autos

Reviewed August 27, 2026 • Signature Double Room, 1 Queen Bed, Non Smoking • via Agoda

pamelaCouple

10.0 / 10

“Exceptional”

Liked: Súper lindo y acogedor

Reviewed July 27, 2026 • via Booking.com

JordyGroup

4.0 / 10

“Acceptable”

Liked: Good location

Disliked: They barely clean. The bed has bugs.

Reviewed June 22, 2026 • via Booking.com

JesusMonSolo traveler

4.0 / 10

“Bed Bugs...”

Liked: The location and staff

Disliked: The room 11 had Bed Bugs. Terrible experience. Also there is no more free parking, but they haven't updated their booking profile yet

Reviewed May 04, 2026 • via Booking.com

RobertoCouple

7.0 / 10

“Nice small hotel that urgently needs to take care of details to make it better and make it a comfortable lodging option.”

Liked: Location, decor and cleanliness. Friendly staff. And free parking!:)

Disliked: Cheap linens and comforter. Weak water pressure in shower and scarce hot water. Room wasn’t cleaned during our stay. Old towels and noisy at night. (Train. Church bells and people walking about late night / opening doors, turning on lights, etc).

Reviewed April 03, 2026 • via Booking.com

CarolinaMexico • Solo traveler

9.2 / 10

“Excelente trato”

Me encantó el lugar y el trato por parte del personale pareció de primera. Lo recomiendo y volvería a alojarme en este hermoso lugar.

Reviewed March 27, 2026 • Signature Double Room, 1 Queen Bed, Non Smoking • via Agoda

Property Policies & Essential Guidelines

Standard check-in hours, cancellation windows, and payment guidelines.

Check-In / Check-Out

From 03:00 PM until 11:00 PM / Until 11:00 AM

Cancellation Terms

Cancellation terms are shown with the selected rate at checkout.

Children & Extra Beds

Children 0-11 year(s): Stay for free if using existing bedding.

Accepted Payment Methods

Payment is handled securely by the booking partner.

Guest policies from the property

Children 0-11 year(s): Stay for free if using existing bedding.

All children are welcome.
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.
Opening hours for the parking varies depending on the day of the week, please contact the property for further details.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Good to know

Check-in/Check-out

Check-in from: 03:00 PM
Check-out until: 11:00 AM
Check-out from: 07:00 AM
Check-in until: 11:00 PM

FromAED 296/ night

Live partner rate · no Gateera fee

View Availability