Recent guest reviews
Published by Booking.com — shown unedited
“Nice setup in the quiet side of Kyoto. Seemed to cater more to the western minded as there were no traditional Japanese”
Liked: Quiet, solitude, far from city, which is what was expected
Disliked: Situated in amongst the old traditional shrines n temples of Kyoto, surprisingly no Japanese food selection for BF n normal lunch or dinner in the hotel. A major let down. A point to ponder is it worth the 2nd visit.
Reviewed September 30, 2026 • via Booking.com
“Just wow! Don’t hesitate!”
Liked: The hotel was exceptional. The staff could not do enough. The room was modern, spotless and the view over the garden and temple were fabulous. The amenities were fantastic. The location for us was great-there was the 203 bus stop directly outside that took us to pretty much everywhere. An amazing stay and we would definitely stay again!!
Disliked: Nothing!! Perfect!
Reviewed August 11, 2026 • via Booking.com
“Excellent”
Liked: Happy hour from 15.00 to 18.00
Reviewed July 05, 2026 • via Booking.com
“exceptional stay. A hotel that is truly 5 stars in every way.”
Liked: Where do I start? Have to say it was one of the best hotels I have ever stayed in and by far the best hotel I stayed in whilst in Japan. The rooms were massive and extremely comfortable. The breakfast simply beautiful, could not fault it. Extremely relaxing and the location was just amazing, right outside was buses and the subway was not too far way, loved the location!!
Disliked: Absolutely nothing.
Reviewed June 06, 2026 • via Booking.com
“It was an oasis away from the crowds.”
Liked: I loved that the property was so clean, near a bus line and boasted its own garden to walk around on. Also, the staff was helpful and accommodating. My room was an exquisite showcase of Japanese hospitality and met all of my needs. The breakfast was delicious and satisfying. The staff even helped me get a ride to the airport that took a credit card, which was convenient.
Disliked: Not applicable.
Reviewed June 01, 2026 • via Booking.com
“A very elegant and comfortable retreat”
Liked: This is a very civilised hotel, indeed. Sleek, modern, elegant and with a certain sense of drama as you are required to walk up a beautiful ramp on arrival that hugs the side of the hotel, alongside a a stream of running water. Our room was wonderful, with a magnificent view of the garden and the buddhist temples beyond. Very efficient and courteous service all around, and very nice breakfasts. Very easily recommended and I would stay there again in a heartbeat.
Disliked: This is a minor thing, but it doesn't have enough of a lounge downstairs to spend time in away from the bedroom. It's a cross between a lounge and an entrance hallway. It's elegant, but it isn't really a place for hanging out with a book. As I say, a very minor criticism.
Reviewed May 30, 2026 • via Booking.com
“The staff and their service was the differential, next level.”
Liked: Wonderful! It was a beautiful and the most comfortable stay of our trip to Japan. We visited a few hotels and this one stood out due to its staff and setting. We mostly stayed at 4-star hotels, but the one extra offered by this one was a leap relative to others. It was very clean, comfortable and so tranquil. The location was excellent too to slow down and experience the beautiful walks and gardens around. I wish we would have allocated more days to this one. I already miss it 🥲
Reviewed May 29, 2026 • via Booking.com
“Exceptional service and quality”
Liked: The property is super tranquil with beautiful gardens and exceptionally attentive staff A great range of food and drinks
Disliked: It did not have a sauna / spa but was perfect in every other way
Reviewed May 27, 2026 • via Booking.com