Recent guest reviews
Published by Booking.com — shown unedited
“Excelente alojamiento.”
Liked: Ubicación, instalaciones, atención
Disliked: Un poco reducido y congestionado el espacio para desayunar, con poco personal para atender lo que hace demorado el servicio, sin embargo el entorno es muy agradable y el bufet es variado y de buena calidad.
Reviewed October 14, 2026 • via Booking.com
“Volvería es encantador”
Liked: Hotel muy acogedor
Disliked: No tener ascensor
Reviewed September 26, 2026 • via Booking.com
“Caro para lo que es,”
Liked: Diseño de piezas, espacio y mobiliario.El personal súper atento y amables, muy jóvenes también
Disliked: No pueden operar sin ascensor, cada piso debe tener sobre 3 mt de altura y subir y bajar 3 pisos do o tres veces al día, no es ejercicio, es incomodidad.No pueden tener un lobby sin un lugar donde sentarse. Además la piscina está en el piso 5….
Reviewed September 25, 2026 • via Booking.com
“A lovely hotel with poor service”
Liked: The location of this hotel is very central, yet the rooms are quiet. Considerable effort has clearly gone into the design, and the hotel looks lovely. The bed was very comfortable, and we slept great. Our room was also very spacious, and the AC worked perfectly.
Disliked: For the prices this hotel charges, I would expect considerably better service. We had previously stayed at a significantly cheaper hotel in Medellín where the service was excellent and there was much greater attention to detail. This was clearly lacking at Faranda. The breakfast buffet was disappointing, and the service was virtually nonexistent. Every morning, we had to ask for tables to be cleaned and actively seek help to order eggs or get coffee. Someone who appeared to be the manager was present but seemed unbothered by the uncleaned tables, broken coffee machine, and lack of attention to guests. Our room's refrigerator also made an annoying buzzing sound throughout our stay. Overall, the attention to detail and service did not feel appropriate for the price.
Reviewed August 22, 2026 • via Booking.com
CarlosFamily with young children
“Excellent”
Liked: The room was really comfortable and the staff was really supportive
Reviewed August 02, 2026 • via Booking.com
TravisFamily with young children
“Perfect Home for a Few Days in Nafplio”
Liked: Simply the perfect home to spend a few days in wonderful Nafplio. The room was beautiful, clean, and just perfect for our family. Advaya, our hostess, was incredibly accommodating and made herself available for anything we needed. She was a superstar. You couldn't find a more perfect location - steps from the sea and the old city. Everything is right there. I rate this a 10 of 10 for families, couples and single travelers.
Reviewed July 19, 2026 • via Booking.com
“DO NOT BOOK THIS HOTEL. DO CARTAGENA TOURISM A FAVOR AND STAY ELSEWHERE”
Disliked: DO NOT BOOK THIS HOTEL. DO CARTAGENA TOURISM A FAVOR AND STAY ELSEWHERE. This hotel showed us their true colors when they tried to charge us $160 USD for a basic laundry service. After we filed an official complaint, they reduced the price to $80 USD, which is still an absurd. In addition, they damage some of our cloth, including a dress used a few days ago in a wedding. They are scammers, and they will try to squeeze money out of you for every single thing you do at the hotel. Avoid at all costs! This completely ruined our family vacation because it shattered our trust in the local tourism. They will try to nickel-and-dime you for everything. The only way these places learn is when travelers stop booking them. Do Cartagena's tourism community a favor and support an honest local business instead. There are plenty of other great hotels to choose from—do not book this one!
Reviewed July 16, 2026 • via Booking.com
“Excellent”
Liked: Location! Very quiet and private
Disliked: No door to close for bathroom privacy. Also large windows in the bathroom
Reviewed July 14, 2026 • via Booking.com
