Recent guest reviews
Published by Agoda, Booking.com — shown unedited
“Great place”
Really good spot. Great value
Reviewed October 24, 2026 • Standard Twin Room • via Agoda
“Great Location and Quiet Room”
Liked: The location was great. Liked hte bed and the water pressure in the shower. Breakfast was good and part way through our stay we were given a plate of goodies and fruit. The staff was very helpful
Disliked: Not a biggie and the water leaked a little onto the floor in the shower.
Reviewed September 11, 2026 • via Booking.com
“Charming Stay in Krakow”
Liked: What an absolutely delightful, cozy, clean and lovely hotel! i spent only a few days here while visiting Krakow but when I return I will definitely stay longer. The location, right in the heart of Krakow Old Town, was perfect, and it was super easy getting around. When I arrived super early, just after 11:00 AM, my room was not yet ready, which was to be completely expected. They let me store my luggage, directed me to a lovely local coffee shop for something to eat and coffee, and gave me some tips for my stay. To my great surprise, my room was ready almost immediately after I had returned with my coffee, and I was able to check in sooner than I expected. The front desk staff were super helpful and friendly. They called taxis for me on multiple instances, gave me great directions with a map to Old Town destinations, told me where the post office was for my postcards, and provided me with tips for getting around for some of my daily tours. The room was PERFECT and super clean. The breakfast was AMAZING! I had no idea the on site restaurant would be so good. They had a lovely, varied buffet and an excellent menu as well. Everything they served was absolutely delicious! And I greatly enjoyed the Chopin music playing in the background on their radio.
Disliked: Nothing! Everything was PERFECT! It was a pleasure staying there and I'd like to do so again.:-)
Reviewed June 25, 2026 • via Booking.com
“Best Location in Old Town”
Liked: Location and a cool sauna at hotel. Across from a great evening music venue.
Disliked: Smoke from casino downstairs
Reviewed June 18, 2026 • via Booking.com
“Excellent, I will recommend my friends to stay at this hotel.”
Liked: The location, the room cleanliness and breakfast were excellent.
Disliked: I have no complaints.
Reviewed June 08, 2026 • via Booking.com
“Excellent”
Liked: Great location. Comfortable rooms
Disliked: There is a bar across from the hotel and they can be loud all night long
Reviewed June 05, 2026 • via Booking.com
“Excellent stay because of hotel staff and location”
Liked: The front desk staff was friendly and extremely helpful. They assisted with parking arrangements and luggage in the very crowded Old Town area, which made our trip more enjoyable. Great staff, location, and breakfast for those wishing to stay in the Old Town area. Beautiful comfortable room. Will definitely be back when in Krakow again.
Reviewed May 20, 2026 • via Booking.com
markUnited Kingdom • Couple
“Great stay”
Best hotel in krakow
Reviewed March 14, 2026 • Standard • via Agoda
