Recent guest reviews
Published by Agoda, Booking.com — shown unedited
MICHIKOJapan • Family with teens
“Staying with my daughter who is participating in a big conference.”
I stayed here for an early-morning kimono dressing. The early-morning dressing and the subsequent photo session both went smoothly, and I was able to take part in the demonstration. After the large tournament, I took my time getting changed and by then the hotel lunch service had already finished, so I think I should have made a reservation or made some other preparation for lunch.
Reviewed September 20, 2026 • 2 Twin Beds • via Agoda
“Excellent stay experienced and you definitely will be back again”
Liked: Very good location, it’s easy to reach famous temples. The staff there was very kind and warned people. There are many different choices of breakfast. I personally love the Japanese style set for breakfast. It is an unforgettable memory for me to stay in Hyatt Kyoto.
Disliked: Non
Reviewed August 17, 2026 • via Booking.com
KathrynFamily with young children
“Quite expensive but beautiful property and good location”
Liked: Great location, lovely rooms lots of space. Close to the station. Staff lovely and excellent breakfast buffet.
Disliked: No pool
Reviewed July 25, 2026 • via Booking.com
AndrewFamily with young children
“Lovely hotel with great staff”
Liked: Staff were great and room was lovely.
Disliked: It is a little out of the way fr9m an6 of the ma8nvattractions but you can jump on the nearest tube.
Reviewed July 21, 2026 • via Booking.com
RachelFamily with young children
“The staff were just absolutely brilliant”
Liked: Impeccable service
Disliked: Nothing
Reviewed July 19, 2026 • via Booking.com
“Spacious, comfortable rooms in good location”
Liked: Beautiful hotel - warm, inviting and relaxing. Room was spacious, clean and comfortable. Lots of breakfast options in a lovely dining room overlooking a small garden. Easy walking to metro station, some shopping and restaurants. The Geisha performance with welcome drinks was a nice treat.
Disliked: A bit on the pricey side for Japan but we appreciated the tranquility in a fairly busy city. Also a bit remote.
Reviewed July 17, 2026 • via Booking.com
“This hotel is worth staying at for an overall positive experience in Kyoto.”
Liked: The staff including Thea at the breakfast restaurant and Momoko at the Italian restaurant were attentive, sweet & amazing. Everyone was so kind and respectful. The Italian restaurant was excellent! We ate there almost daily. Overall the location was great, food was great & service by everyone was outstanding. The taxi ride to their hotel was a plus. The Maiko show was also another highlight to the trip.
Disliked: The room they placed us in felt small and was located at the bottom floor. The vents at the restaurant were dirty. I kept sneezing realizing that I was placed under a vent.
Reviewed June 29, 2026 • via Booking.com
“Very pleasant stay and excellent staff”
Liked: Very clean and had everything we needed. Good breakfast.
Disliked: Everything was excellent.
Reviewed June 18, 2026 • via Booking.com