Iberostar Selection Playa de Palma

Liked: The beds were comfortable and the room is nice, also the breakfast was delicious

Disliked: I didn’t feel like it was a five star hotel, the room wasn’t clean enough, it was crowded and alot of our requests wasn’t met.

Liked: Nothing

Disliked: Too greedy

Liked: Team, location. Rooms a

Disliked: Prices are bit high

Liked: The staff were very courteous and helpful. The room was spacious and clean

Disliked: I was disappointed that our booking for a room with sea view did not match the picture that Booking.com promotes- instead of seaview we had pool view with a peek at the sea. Staff told us it fits the category and said the picture displayed by booking.com was very deceiving. It makes me think twice about using booking.com for my next reservation.

Liked: The sea view room, the swimming pool on the terrace, the staff, everything is so perfect. And the beach is just a minute away, with all the restaurants and such amazing places nearby. I highly recommend this hotel where elegance and comfort is all combined. The staff are all so nice and always there for any support and advice needed.

Liked: Very clean and inviting,staff defiantly tried their best to accommodate everyone,it’s across the promenade.Lots of local shops and restaurants around.Good connection to Palma,buses will take about half an hour or call taxi,17 Euro from the air port.At the reception everyone was very pleasant.

Disliked: N/A

Liked: The place is clean and the staff are very helpful and nice. Location was also good as it always around some good restaurants and shops.

Disliked: The place is a bit boring during the day. I would’ve liked to hear some music playing at the pool all day long. Just to give it some life. The way they list charges on the app is quite stupid. They split the food vs drinks but does not give you details of the charges. You have no idea what charge is for what. It does not give you a detailed breakdown of the charge. Just the total. You can order 3 drinks and be charged for 4. Not saying they do this but I’m sure it has happened even by mistake some times. It should be more transparent and clear so guests can see the invoice and view to make sure they are not being charged for anything. There’s no transparency. Dishonest staff can easily put in a tip as example which happened to me without me saying so. Lastly the room service bs breakfast is quite stupid. I paid for breakfast included for my stay. It means I paid for breakfast already. I can go to restaurant and eat whatever is there without being charged. However. If I do breakfast as room service. They charge you the whole thing for food as if you ordered it. The food comes from the same restaurant. Why am I paying twice for breakfast only because I chose to eat it in my room? This doesn’t make any sense. I can see a charge of room service for brining up food as example. But to charge me the food items like it’s not the same as eating it in the restaurant is just dumb. Sunset bar has so much potential but is under used. For starters, during the hot months, think of purchasing fans to circulate the air so it’s not so stuffy and damn hot. You want guest to come sit be comfortable so they will order drinks. Again play some music.

Liked: This is not a 5 star hotel and the reception is terrible