ibis Coimbatore City Centre - An AccorHotels Brand

Within walking distance to multiple restaurants and shopping zones. Easy to get cabs.

Liked: Staff were helpful

Disliked: Old establishment, not clean, room are very small for a two person. Dust under sofa, rusted washroom, lift access have issue need to visit every time reception to fix card. Definetly not worth the money spent.

Liked: Staff was good and stay was at the best place near by you cab find restaurants and shopping Comfortable stay

Disliked: Na

Rooms are too small.... If you are solo traveler can manage but if it's couple it will be uncomfortable... Mainly wash room is too small..... It's very much uncomfortable to take shower

Liked: not like anything its not uo to mark for IBIS

Clean room, limited space, decent breakfast, polite staff and a great location

Liked: Breakfast spread was good and delicious and service was very good

Disliked: Cleaning and vacuuming is to be done in passage areas

I am extremely disappointed with the service and staff responsiveness at ibis Coimbatore. The shower in our room had very poor water pressure, with only a minimal flow of water. Additionally, there was no tap in the bathing area to facilitate the use of a bucket and mug. To make matters worse, hot water was initially unavailable. We tried calling housekeeping several times, but our calls went unanswered. We then contacted reception, which responded only on our third attempt. When we explained the shower issue, we were told that nothing could be done. An engineering team member subsequently visited and informed us that we would receive an update regarding the hot water within ten minutes. However, even after waiting for a considerable time, there was no response. We contacted reception again, and the staff member assured us that she would call back. Unfortunately, no callback was received. Only after another prolonged wait did hot water finally become available through the tap. The biggest disappointment was not just the inconvenience caused by the facilities, but also the lack of timely communication, ownership, and follow-up from the staff. I am a regular customer of ibis, having stayed at your Kochi and Chennai properties, and I have never experienced this level of service failure at those locations. This experience at ibis Coimbatore was therefore particularly disappointing. I urge the ibis management to look into the service standards, staff responsiveness, and complaint-handling procedures at the Coimbatore property. Prompt attention to these issues is essential to maintaining the brand’s reputation and ensuring that guests receive the quality of service they expect from ibis. I hope the management takes this feedback seriously and implements the necessary corrective measures to prevent similar experiences for other guests.