Recent guest reviews
Published by Agoda, Priceline.com, Booking.com — shown unedited
ShyamnathUnited Kingdom • Group
“Best to avoid if you have options”
I really liked the staff at the reception but then the rooms were not clean enough. I felt like a bit of a run-down old house. The bedsheet had a smell so my advice would be to avoid single bedrooms. Good location to travel around.
Reviewed October 20, 2026 • Standard Room with Two Single Beds • via Agoda
“TERRIBLE HOTEL”
I’m sorry to say that my stay at this hotel was very disappointing and did not meet my expectations. The biggest issue was the attitude of the staff, particularly at the front desk and in the restaurant. They were generally unfriendly, unwelcoming, and seemed uninterested in assisting guests. Instead of feeling valued as a customer, I often felt like an inconvenience. The breakfast was another major disappointment. The menu remained exactly the same every day from the day I arrived until the day I checked out. There was no variety or effort to offer different options, which became repetitive and unappealing, especially for a longer stay. The condition of the room and hotel facilities was also poor. The curtains were broken, the mirror was visibly smashed, and paint was chipped and peeling in several areas, giving the room a neglected and poorly maintained appearance. In addition, the beds were loose and unstable, making them uncomfortable and affecting the quality of sleep. Overall, the combination of unfriendly staff, repetitive breakfast offerings, and poorly maintained facilities resulted in a disappointing experience. I would not recommend this hotel unless significant improvements are made in both customer service and property maintenance.
Reviewed October 15, 2026 • Standard Room with Two Single Beds • via Agoda
“Acceptable”
Disliked: Check in took an hour and then the key cards didn't work.
Reviewed October 07, 2026 • via Priceline.com
ahmedEgypt • Family with young children
“acceptable stay”
The hotel was good overall, and we had a pleasant stay. The breakfast was good and offered a nice variety of options. The hotel was also relatively close to the metro station, which was convenient. However, the hotel is not very easy to find, as the entrance is not clearly marked. You need to access it either through a car ramp or via a passageway behind the hotel. We also requested a few additional items, such as toothpaste and slippers, but the staff declined our request, explaining that the hotel is a 3-star property and that such items are not normally provided in this category of hotels. The rooms are somewhat small and could benefit from better organization and space utilization. For example, removing the TV cabinet could provide more usable space and make the room feel more comfortable. Overall, it was a good stay, but there is room for improvement, particularly in terms of accessibility, room layout, and guest services.
Reviewed October 06, 2026 • Family Suite - Connecting Rooms • via Agoda
“Very good”
Disliked: Breakfast no variation. Electric charge port in the room only got 1 for 2 person. Too small, almost cant open 2 luggages The engineer didnt turn on our electric current, hence cannot charge my phone, turned up half an hour later.
Reviewed October 05, 2026 • via Booking.com
“.”
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Reviewed September 30, 2026 • Standard Double Bed • via Agoda
“Ok”
Liked: Location
Disliked: Lift to reach hotel not working. NO drinking water or Tea kettle in the room!
Reviewed September 29, 2026 • via Booking.com
“Very dirty, didn’t renew, seems owner only like to earn money but doesn’t like to spend money for renewing and cleanin”
Liked: Location and breakfast
Disliked: Dirty, old towels, everywhere in rom and building has bad small and not clean
Reviewed September 07, 2026 • via Booking.com
