InterContinental New Taipei Hot Spring By IHG

泳池經理很棒。鐵板燒太貴，Buffet不推薦，還有進步空間

飯店設施一般，收費太貴，cp值不高

整體很棒 很適合度假放鬆！早餐很棒，可以用餐至下午2.， 退房後也都還可以使用設施，假日想遠離城市的首選！

Liked: 服務人員親切有禮

Liked: 房間很大，帶小孩東西多很方便 房間有熱水可直接泡奶很方便！ 飯店漂亮香味讓人覺得很療癒放鬆

Disliked: 吃早餐時接待的時候年輕服務人員 服務感有待加強

Liked: とても綺麗で快適でした！

Liked: 入住時發現衣櫥裡有上一個房客留下的東西。反應後，飯店經理做出了非常棒的處理。完全反映出一流飯店的水準。晚餐的自助餐非常驚艷。早餐的自助餐也非常出色。整體飯店的工作服務人員非常熱忱和專業。

Disliked: 其實沒有什麼不滿意的。如果真要說，就是我訂的房間是有冷、熱池的湯。冷湯的部分是溫的，但是飯店馬上派員送來一桶又一桶的冰去降低冷湯的溫度。

Liked: Ambient light is good.

Disliked: Staff. Barely trained, poor management maybe. 1. No luggage carrier or staff showed up at the driveway. 2. Concierge offered to carry my luggage but only to the elevator. Didn’t help my with the elevator nor did he carry luggage upstairs. Which other hotels may offer, five stars or not. 3. Room was prepared with a birthday card and cake with the wrong name on it, which was in the wrong room, not for me. Called the front desk, apologized but slow reactions taken. 4. Dehumidifier’s water tank’s full, making the room not only humid, but also like at home. I had to pour out the water myself. Poor management maybe. 5. Breakfast waiter brought us to an already occupied table, left us there, super weird and awkward because it’s obvious that someone’s using the table. Again, poorly trained staff.