Recent guest reviews
Published by Booking.com — shown unedited
“The room just wow. The view to the park. Serves excellent.”
Liked: Location
Reviewed October 14, 2026 • via Booking.com
“Very good”
Liked: 1st floor
Disliked: Bar
Reviewed October 07, 2026 • via Booking.com
“Great time in fun JW Marriott Essex in NYC.”
Liked: It was close to everything. There were good perks--daily newspapers, water, a gym. Breakfast was so so. I thought service could have been faster. Beautiful lobby. Good technology.
Disliked: Rooms had slow remote controls for the TV. It is just a normal hotel room. They offered a complimentary coffee maker but we did not use it. They need a pool. The rooftop lounge should be for everybody.
Reviewed September 26, 2026 • via Booking.com
“Crazy weekend (Knicks win playoff, Puerto Rican Day Parade) with hotel providing peace and sanctuary”
Liked: Absolutely beautiful property on the park with exceptionally kind and professional staff.
Disliked: N/a
Reviewed June 15, 2026 • via Booking.com
“An ideal location and breathtaking view of Central Park.”
Liked: The location was ideal for our needs.
Disliked: I requested a refrigerator for the room. It was set too low and it froze anything we placed in, rendering it useless for our needs.
Reviewed June 04, 2026 • via Booking.com
DewiFamily with young children
“Disappointing, much preferred the Langham”
Liked: Location Historical details
Disliked: Included Breakfast rate was deceptive. Not included, just a restaurant credit for $100 which is barely enough for 2 people. Service at restaurant was extremely slow. Suites are small and dingy. Not serviced one day. Room had moths.
Reviewed May 18, 2026 • via Booking.com
“Excellent!”
Liked: The location is great. YOU HAVE A LOT TO SEE JUST WALKING AROUND IN NW!
Reviewed April 07, 2026 • via Booking.com
“We would stay again if there was a coffee machine and a quieter room as the staff were so helpful. We plan to visit New”
Liked: Love the location. The staff are so nice and helpful.
Disliked: No coffee machines in the room The bathrooms need modernizing We could hear the elevator pinging all night.
Reviewed March 30, 2026 • via Booking.com