Recent guest reviews
Published by Booking.com — shown unedited
“This hotel has the best location in Philadelphia, in my opinion.”
Liked: Location, size of the room, cleanliness.
Disliked: I do not have complaints
Reviewed October 14, 2026 • via Booking.com
“Great location, friendly staff”
Liked: Great location. Near independence hall
Disliked: Restaurant in lobby was pretty slow and food was very average
Reviewed October 13, 2026 • via Booking.com
“Great stay in historic center of Philly”
Liked: Beautiful hotel near Independence Hall and Museum of American Revolution. Lovely room with comfortable bed. Enjoyed the Red Owl Tavern which served our breakfast.
Disliked: None
Reviewed October 05, 2026 • via Booking.com
“Wonderful stay within walking distance to all major attractions.”
Liked: Location and staff were excellent.
Disliked: Weak water pressure from cold water faucet.
Reviewed October 01, 2026 • via Booking.com
“Beautiful hotel, great breakfast, not good service at the front desk.”
Liked: Location, beautiful decor and comfortable rooms, great breakfast.
Disliked: The hotel saying coffee was available in the lobby until 9, but running out of coffee before 8:30 and then never replenishing the coffee after being asked many times by customers who all stood out in the lobby and waited and then watched when they took everything away at 9:00. Also, we had a problem with our reservation because your reservation system somehow put my daughters IHG number on our reservation. She has a different address, name, and phone number. We did not add her number. Then the front desk refused to let us in our room, even though I had my confirmation printed out to give them with my name, phone number, address, and credit card. Then I had to locate my daughter in California and get her to call them at the front desk. What would have happened if she was unavailable. I paid for the room, my name was on the reservation but the IHG number that got attached somehow by your system made our checkin a big problem. We were very frustrated. They acted like it was our fault. That was unacceptable!
Reviewed September 29, 2026 • via Booking.com
“Excellent staff everywhere, from doorman to front desk to restaurant. Lighting in room is sparse and”
Liked: It is advvertised as “Sunday Brunch” but far from it. Eggs and sandwiches were the entext of Brunch. Eggs Benedict bacon was totally fat and could hardly be cut. Very disappointed
Reviewed September 21, 2026 • via Booking.com
“Celebrating our 50th wedding anniversary it was awesome.”
Liked: My husband and I have stayed at Monaco several times and have always been pleased with the facilities but especially the staff.
Disliked: Location, the wonderful restaurant located on the premises and always the staff, who are awesome.
Reviewed September 18, 2026 • via Booking.com
“Nice view. Bad AC”
Liked: Great location and view
Disliked: The lack of AC in the room was not great. It never turned back on and the room was too hot.
Reviewed September 06, 2026 • via Booking.com
