L7 GANGNAM by LOTTE HOTELS

Guest policies from the property

Children 0-12 year(s)

Stay for free if using existing bedding.

• All children are welcome.
• Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

• Extra bed is not available at this property.
• Guests may be asked to present identification at check-in to verify their reservation details. If they refuse to present ID, or provide false, forged, altered, or someone else’s identification, their stay may be denied.
• Breakfast Rate Adult (Aged 13 and above): KRW 31,500 per person Child (49 months to 12 years): KRW 23,000 per person
• The name of the guest checking in must match the reservation, ensure the guest name is correct at the time of reservation.
• All special requests are subject to availability and are not guaranteed by the property. For inquiries please contact the Agoda Customer Service.
• [Group Reservation Policy] Reservations for five or more rooms with the same check-in date will be classified as group reservations and will be subject to separate payment and cancellation policies. • Payment must be completed within 48 hours of completing the reservation. • Once payment is completed within the specified period, the reservation will be subject to restricted cancellation and amendment conditions, and refunds may not be available. • If payment is not completed within the specified period or the guest cannot be contacted, the reservation may be cancelled automatically. • Reservations for five or more rooms with the same check-in date will be classified as group reservations. This also applies to separate reservations if the booking details, such as the guest name, contact number, and payment method, indicate that they are part of the same group. • This policy is applied to ensure smooth room inventory management and stable reservation operations for all guests. • Different policies and additional charges may apply to reservations of five or more rooms.
• When booking more than 5 rooms, different policies and additional supplements may apply.
• · Parking is not available when full due to limited parking space. · When the hotel parking lot is full, we will guide you to the nearby paid parking lot (customer payment).
• At check-in, you must present a valid photo ID with your address confirming the same name as the lead guest on the booking. For bookings paid with a credit card, you may also need to present the card used to make the payment. Failure to do so may result in the hotel requesting additional payment or your reservation not being honored.
• - Check-out time for bookings made between March 1, 2025 and April 30, 2025 is noon (12:00/same as before), and check-out time for reservations made after May 1, 2025 is 11:00 a.m.

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