La Dimora dei sette Arcangeli

Liked: Local area, great local coffee and pastries

Liked: Good value for the price, manageable free parking on the street, basic breakfast was good. Easy to check in and communicate with the owner. Close to the city center.

Disliked: It's located in the poor and dirty part of the city.

Liked: It was really positive when the owner started to use the translator, because he knows he can't speak in English. The breakfast was croissant, but we could ask jams, Nutella, butter etc.

Disliked: The bathroom was in the end of the hallway, not in the room. The neighborhood wasn't the best, but everywhere we saw the same. Big city with a lot of trash

Liked: Unfortunately, our experience did not meet the standard we expected, particularly when it came to cleanliness and general hygiene. At around 10:00 a.m., I received a WhatsApp message from Gianluca asking what time we expected to arrive. I replied that we would arrive at approximately 11:30 a.m., and he acknowledged my message with a 👍. However, when we arrived, we were told that the room was not ready and that we should come back in an hour. We eventually got access to the room at around 1:00 p.m. When we entered the room, it appeared that the cleaning had been rushed. There were visible shoe/footprint marks on the floor. The towels were a dull white/grey colour, felt extremely rough and had simply been left on the towel rail rather than being neatly presented. There was also noticeable dust underneath the bed. After walking around the room, we could actually see dirt and dust on our feet. For me, cleanliness is one of the most important aspects of any accommodation, regardless of whether it is basic or luxurious, and unfortunately the standard here was simply not acceptable to us. When I went to pay the tourist tax to Gianluca, I also noticed the sink in the breakfast room. It was heavily stained with what appeared to be hard-water deposits and looked very dirty. Given that this was the same room where breakfast was being prepared and served, I found this particularly concerning. Breakfast itself was also disappointing. The water appeared to be tap water that had been chilled, the fruit juice tasted heavily diluted, and the croissants we were served appeared undercooked. There was another incident that summed up the lack of attention to cleanliness for me. I noticed a piece of paper on the floor beside a wastepaper basket. Gianluca also appeared to notice it, but rather than picking it up, I watched him push it with his foot behind the wastepaper basket.

Disliked: I also noticed a strong smell of dampness from Gianluca's clothing during our interactions. I mention this only because, combined with the other issues we encountered, it contributed to our overall impression regarding cleanliness and hygiene. I genuinely do not enjoy leaving negative reviews, and I appreciate that running an accommodation is not easy. However, reviews need to reflect the experience guests actually have, and this was ours. The biggest problem was not the size of the room, the facilities or a lack of luxury — it was basic cleanliness. A room should be properly cleaned before a guest arrives, towels should be clean and fresh, and an area used for preparing and serving breakfast should be maintained to a good standard of hygiene. Unfortunately, based on our experience, I could not recommend this accommodation unless significant improvements are made to the overall standard of cleanliness, hygiene and attention to detail.

Liked: The cleaness and location

Disliked: .

Liked: Very accomodating and pleasant, attentive staff. Would definitely recommend and return

Liked: walking distance to cathedral Host is very nice- let us check out later. Breakfast is good

Disliked: A kettle for coffee or tea would be a nice touch.

Liked: Host Olga & Giuseppe were very kind. They offer parking for an extra €15 a day. Breakfast was assorted.

Disliked: The stairs in the parking with all the luggages Location wasn’t centric