Recent guest reviews
Published by Booking.com — shown unedited
“Excellent”
Liked: Location, cleanliness, helpful and friendly staff
Disliked: Too modernistic stark and interior bedrooms. I always nearly bump into the wardrobe glass divider.
Reviewed September 24, 2026 • via Booking.com
“Charming hotel in a quiet side of Puebla”
Liked: Location with unique design and atmosphere.
Disliked: Some facilities should be renovated, for example the gym equipment and swimming pools.
Reviewed February 24, 2026 • via Booking.com
“Good for the price”
Liked: Good location, unique room, front desk was friendly and allowed us to check in very early, also felt safe returning at 3am, queer-friendly (no one questioned us sharing a 1-bed room)
Disliked: Some stains on the pillowcases, hotel staff member approached us at breakfast (which was included in our stay) and told us we had to pay extra to eat, it was awkward to have to explain we had already paid, and she did not approach anyone else…
Reviewed November 27, 2025 • via Booking.com
“Beautifully designed hotel in unfortunate location needing investment”
Liked: Beautifully designed hotel
Disliked: Unbelievably loud noise every night from bar next door making sleep almost impossible. Many of facilities looking tired and need investment eg jacuzzi doesn’t work, shower control falling off wall in room
Reviewed November 11, 2025 • via Booking.com
DoreenFamily with young children
“Excellent”
Liked: Nice rooms, comfortable. Mini bar, has a restaurant attached. Kind staff.
Disliked: Pillows weren't comfortable to me.
Reviewed November 09, 2025 • via Booking.com
“Welcoming staff in great location close to but not in busy parts of town.”
Liked: Great staff. Great design.
Disliked: Jacuzzi needs to be relined.
Reviewed September 09, 2025 • via Booking.com
“Exceptional”
Liked: Breakfast, Room, Architecture, Hanger in the room
Disliked: Machines were broken in Gym
Reviewed September 03, 2025 • via Booking.com
“Above average”
Liked: Location and it was sort of a historic architecture.
Disliked: The room is not sound-proof. You could definitely hear the noises outside the hotel.
Reviewed August 24, 2025 • via Booking.com